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About the Role
Delaware North UK is hiring a full-time Back of House Manager to lead back-of-house operations at London Stadium. This role involves implementing systems to support hospitality and culinary teams, managing stadium assets, budgets, stock levels, and forecasting spend.
Responsibilities
- Lead back-of-house team members to ensure safe working practices and cleanliness pre, during, and post events.
- Conduct daily and weekly inspections.
- Support recruitment and training of team members.
- Liaise with the people team to work within budgets to book porters.
- Manage the equipment budget, sourcing materials, and tracking stock.
- Attend trade shows to build strong supplier relationships.
- Ensure operations comply with health and safety, food hygiene, fire regulations, licensing laws, and trading standards.
- Maintain Delaware North’s policies and standards of excellence.
Requirements
- 3+ years of experience in a high-volume, logistically challenging environment.
- Experience managing, guiding, and leading large teams within a high-volume, fast-paced catering or hospitality environment.
- Knowledge of manual handling.
- Ability to travel to other operational locations when required.
Skills
- People management
- Training
- Task delegation
- Written and verbal communication
- Advanced IT
- Accounting skills
- Purchasing systems
- Knowledge of suppliers
Location
- Stratford, East London
Work Type
- Full-time
- 48 Hours
Experience Level
- 3+ years
Benefits
- 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
About the Company
- Delaware North UK is part of a team delivering unforgettable experiences at some of the UK's coolest events.
- We’re looking to create the future of hospitality together.
- London Stadium is home to the Hammers and UK Athletics, hosting world-class events since 2015.
- Delaware North manages the hospitality services of the 60-80,000 seated stadia.
- London Stadium has hosted incredible events since the 2012 Summer Olympics, including MLB Series, Rugby World Cup games, IAAF Diamond League, and the 2017 World Athletics Championships.