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About the Role

This is a leadership role where you will shape partnerships, drive growth, and set the standard for how we think, work, and deliver. You will lead from the front with clarity, confidence, and a strong point of view, balancing creativity, commerciality, and client ambition.

Responsibilities

• Own the partnership and lead the day-to-day relationship across your client portfolio.
• Act as the trusted senior advisor and “go-to” across all aspects of the business.
• Build strong, influential relationships with senior stakeholders.
• Navigate complex challenges with confidence and clarity.
• Take accountability for the overall success of your accounts — creatively, commercially and operationally.
• Identify growth opportunities and unlock new revenue streams.
• Contribute to and lead business development initiatives.
• Constantly look for smarter ways to deliver value and impact.
• Lead strategic thinking across your client portfolio.
• Articulate clear, compelling strategies that deliver real business outcomes.
• Partner closely with creative teams to elevate and strengthen ideas.
• Ensure all work is insight-led, on strategy and best-in-class.
• Oversee delivery across multiple workstreams, ensuring excellence at every stage.
• Ensure efficient processes, workflows and systems are in place.
• Maintain visibility across all projects, risks and opportunities.
• Champion high standards of quality, accuracy and execution.
• Manage overall account financial performance — revenue, profitability and forecasting.
• Oversee budgets, scopes and financial reporting.
• Ensure commercial discipline across all work.
• Treat client investment with care and accountability.
• Build, lead and develop a high-performing team across disciplines.
• Coach and mentor Account Directors, Managers and Executives.
• Create an environment where people feel supported, trusted and motivated.
• Set the tone — positive, ambitious and solutions-focused.

Requirements

• 8+ years’ experience in account management within a creative agency.
• Proven experience managing senior clients and complex portfolios.
• Strong strategic thinking with the ability to influence at a senior level.
• Commercial acumen and financial management expertise.
• Excellent leadership and team development capability.
• Confidence presenting, negotiating and driving decisions.
• Strong understanding of integrated marketing and production processes.

Skills

• Strategic thinking
• Client relationship management
• Financial management
• Leadership
• Team development
• Presentation skills
• Negotiation
• Decision making
• Integrated marketing
• Production processes

Location

• Remote

Work Type

• Full-time
• Hybrid
• Remote

Experience Level

• Senior
• Leadership

Benefits

• Comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• Creative, lively, and rewarding office environment.
• Publicis Liberté flexibility approach — "working your way with us."
• Access to Global AI Platform Marcel for career mobility and collaboration.
• Extensive Learning & Development opportunities via online learning platform.
• Culture of open feedback and support through Career Conversations program.
• Committed Diversity, Equality, and Inclusion strategy.
• Birthday Leave.
• Flexible Public Holidays.
• Additional 5 days of leave after 2 years of service.
• Work Your World program enabling flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder.
• Supportive and recovery-forward culture for employees with life-threatening illnesses.
• Partnerships with Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

About the Company

• At Saatchi & Saatchi, we believe NOTHING IS IMPOSSIBLE. We value FREEDOM, BRAVERY, IMAGINATION, and COLLABORATION. We unravel business problems with world-changing ideas. We dig for the truth, apply innovation & creativity, then actualize to world-class standards. We’re results-obsessed.
• Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Equal Opportunity

• Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
• Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
• We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com; your personal information will be kept confidential.