AI Transformation at Ent | CA, US | Rezi

AI Transformation at Ent

AI Transformation

Ent · CA, US

2 weeks ago

AI Transformation

Ent · CA, US

18 days ago
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About the Role

We are hiring a builder to drive AI transformation for Ent's rapidly-growing business. This individual will deeply understand Ent's operations and hands-on build agents, automations, integrations, and data tooling to enhance efficiency. This role combines consulting and engineering, embedding with teams to identify and solve high-leverage problems, from prototype to production.

Responsibilities

  • Embed with business functions (sales, exec staff, operations, customer success, business systems) to map workflows and identify AI leverage points.
  • Prioritize and instrument, connect, and automate the core business systems stack (CRM, support, finance/ops tooling).
  • Design and build scalable, cost-effective AI solutions including agents, copilots, workflow automation, and data & analytics.
  • Own solutions from discovery through adoption and measurement, ensuring they are shipped and functional.
  • Integrate AI into Ent's systems responsibly, adhering to data governance and security standards.
  • Establish lightweight standards, evaluations, and guardrails for trustworthy, observable, and maintainable automations.
  • Enable teams through documentation, onboarding, and training to ensure sustained adoption.
  • Partner with R&D to leverage Ent's internal AI capabilities.
  • Maintain a prioritized, ROI-ranked internal AI backlog and report impact to leadership.

Requirements

  • Demonstrated hands-on building with LLMs, including prompt engineering, model API interaction, RAG, structured outputs, and agent frameworks.
  • Proficient software engineering skills in Python and/or TypeScript, with experience in REST APIs, cloud platforms, and data handling.
  • Experience integrating or automating CRM, support, or operations tools and workflow platforms.
  • Ability to decompose business processes, quantify costs, and design measurable improvements.
  • Strong consultative communication skills for engaging with diverse stakeholders.
  • A bias for shipping working prototypes quickly and iterating.
  • High degree of discretion and integrity due to access to sensitive company information.
  • Equivalent demonstrated building ability or a strong portfolio of shipped AI/automation work can substitute for formal education.

Skills

  • LLM building
  • Prompt engineering
  • Model API interaction
  • Retrieval-Augmented Generation (RAG)
  • Agent frameworks
  • Python
  • TypeScript
  • REST APIs
  • Cloud platforms
  • SQL
  • Data handling
  • CRM integration
  • Support tool integration
  • Operations tool integration
  • Workflow automation
  • Process decomposition
  • Consultative communication
  • AI integration
  • Data governance
  • Security
  • Automation evaluation
  • Automation observability
  • Automation maintenance
  • Documentation
  • Onboarding
  • Training

Location

  • SF office
  • Remote across North America

Work Type

  • Distributed workplace
  • Full-time

Experience Level

  • IC2

Education Level

  • Degree not required if equivalent building ability is demonstrated

Benefits

  • Meaningful equity
  • 90% of medical, dental, and vision paid by Ent
  • 75% of medical, dental, and vision paid for dependents
  • Flexible PTO
  • 12 weeks fully paid maternity leave
  • 8 weeks fully paid paternity leave
  • $100 monthly lifestyle account
  • $500 home office stipend for remote employees

About the Company

  • Ent is the intent-aware workspace security platform for securing human and AI-driven work.
  • The platform protects productivity and the new attack surface by understanding user and agent intent.
  • Founded by co-founders of RiskIQ (acquired by Microsoft) and the team behind Microsoft Security Copilot.
  • In production with Global 2000 customers across hospitality, financial services, and defense.
  • Backed by Decibel, Sequoia, Crosspoint Capital, Craft Ventures, Shield Capital, Felicis, and In-Q-Tel.

Equal Opportunity

  • Committed to building a diverse, inclusive, and equitable workplace.
  • Values nontraditional career journeys and diverse perspectives.
  • Provides reasonable accommodations at any stage of hiring.