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About the Role

This role is an opportunity to play a pivotal role in shaping how PMX products are delivered, adopted, and improved across ANZ. You will build operating models, standards, and solutions that make digital activation more consistent, effective, and scalable, working across agencies, clients, platforms, and specialist teams.

Responsibilities

• Define and embed scalable operational standards across campaign setup, quality assurance, data application, and delivery.
• Partner with PMX product leads, agency teams, technology partners, and clients to identify friction, improve workflows, and reduce operational risk.
• Strengthen brand safety, suitability, verification, supply path optimization, and compliance practices.
• Monitor campaign health, delivery risks, and performance indicators, turning insights into practical improvements.
• Support the consistent adoption of Publicis data assets and Publicis ID across PMX products.
• Develop clear operating models, governance frameworks, and documentation to help teams confidently adopt new products and capabilities.
• Act as a senior escalation point for complex digital operational challenges.
• Translate technical or operational issues into clear, actionable recommendations for both technical and non-technical audiences.
• Represent PMX confidently across the business and in the wider market.

Requirements

• Combine digital and technical credibility with the confidence to influence stakeholders and lead through ambiguity.
• Ability to create structure, improve quality, and turn complex challenges into solutions that work at scale.
• Strong knowledge of the digital advertising ecosystem, including DSPs, SSPs, ad serving, verification, data platforms, identity solutions, and real-time bidding environments.
• Experience in programmatic trading, digital activation, ad operations, campaign operations, or a closely related discipline.
• A track record of improving workflows, quality assurance processes, or operational standards.
• An understanding of risk, governance, brand safety, and responsible data application.
• The ability to analyze campaign or operational data and translate it into well-reasoned recommendations.
• Strong communication and presentation skills, with the ability to make complex topics clear and practical.
• Confidence working across senior, technical, commercial, agency, and client stakeholders.
• A collaborative, solutions-focused approach and the ability to influence without relying on formal authority.
• Excellent attention to detail, sound judgment, and pride in producing high-quality work.
• A proactive mindset and genuine interest in tackling larger, longer-term strategic challenges.

Skills

• Digital media leadership
• Problem-solving
• Process improvement
• Stakeholder management
• Digital advertising ecosystem knowledge
• Programmatic trading
• Digital activation
• Ad operations
• Campaign operations
• Workflow improvement
• Quality assurance
• Operational standards
• Risk management
• Governance
• Brand safety
• Responsible data application
• Data analysis
• Communication
• Presentation skills
• Collaboration
• Influence
• Attention to detail
• Judgment
• Proactive mindset
• Strategic thinking

Location

• ANZ

Work Type

• Hybrid
• Full-time

Experience Level

• Experienced digital media leader

Benefits

• Wholeself program supporting physical, mindful, and financial wellbeing
• Creative, lively, and rewarding office environment
• Publicis Liberté flexibility approach
• Access to Global AI Platform Marcel for career mobility and collaboration
• Extensive Learning & Development opportunities
• Career Conversations program for feedback and goal support
• Diversity, Equality, and Inclusion strategy
• Birthday Leave
• Flexible Public Holidays
• Additional 5 days of leave after 2 years of service
• Work Your World program (work from anywhere for up to 6 weeks per year)
• Parental leave policy
• Access to Sonder (wellbeing technology platform)
• Supportive and recovery-forward culture for employees with life-threatening illnesses
• Partnerships with Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network

About the Company

• Publicis Groupe is a world leader in marketing communication and digital business transformation driven through the alchemy of data, creativity, media, and technology.
• Our connected platform of companies and capabilities unites our people in a collaborative way of thinking and working.
• Publicis Groupe offers seamless access to the expertise of its 80,000 talents across 100 countries globally.
• In Australia, our powerhouse of marketing capabilities stretches across creative agencies (Saatchi & Saatchi, Leo Burnett, Publicis Worldwide) and media agencies (Starcom, Zenith, Performics, Spark Foundry, Digitas, Epsilon, Arc, Prodigious, PMX, and PR Herd MSL).
• Publicis Sapient drives digital business transformation for our clients.
• PMX (Publicis Media Exchange) is the central investment practice for Publicis Media, responsible for smart investment application through scale, marketplace innovation, deeper partnerships, and intelligence.
• PMX is a dedicated, passionate, and expanding team focused on delivering growth by educating and driving the adoption of Publicis Groupe solutions including Precision, APEX, and Partnerships.

Equal Opportunity

• We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes.
• Diversity. Inclusion. Equity. are part of our DNA.
• We are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation.
• We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate.
• We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
• We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.