About the Role
The Patron Services and Programming Librarian at JBI Library provides excellent customer service, manages outreach and programming, and assists with cataloging and collection promotion. This role involves administrative duties, record maintenance, report preparation, and budget/grant assistance, working collaboratively with various internal teams and reporting to the Head Librarian.
Responsibilities
- Provide excellent customer service to library patrons, assisting with reference and referral inquiries through telephone and email interactions, locating materials, and using library resources.
- Conduct building tours, orientations, and instructional sessions (in-person and virtual) to help patrons make the most of library services.
- Assist patrons with digital resources and basic technology guidance.
- Design and manage patron programs and events, both in person and virtual, to enhance patron experiences and support the goal of connecting patrons to Jewish life.
- Support patron groups and volunteer projects.
- Work on in-person outreach, including developing partnerships with local organizations.
- Promote the library’s collections and services through social media, newsletters, catalogs, and other communication channels.
- Plan monthly programs across JBI Library’s Jewish learning, Culture & Arts, Community Chats, & Book Clubs series.
- Identify volunteer and paid program facilitators, coordinate lesson plans and accessible materials needed.
- Develop and maintain the library’s collection, including books, digital resources, and other materials.
- Conduct regular assessments of community interests to ensure needs are met.
- Work on the cataloging and classification of library materials and the creation of genre catalogs and pathfinders.
- Maintain accurate records of library transactions and inventory.
- Enter and maintain patron and item records in the ILS database, place book orders, run reports, and find efficiencies.
- Assist with cataloging and classification of library materials as needed.
- Communicate regularly with patrons to register them for programs via phone or email, and address inquiries.
- Create the FYI, Individual Patron, Organizational Patron, and Voices content with the Head librarian.
Requirements
- Master’s degree in library science required.
- Candidates in their final semester of a Library Science Masters program will also be considered.
- Strong customer service skills and experience working with the public.
- Experience in collection management or cataloging.
- Strong writing and oral communication, collaboration, and problem-solving skills.
- Passion for books, promoting literacy, lifelong learning, and community engagement.
- Proficiency with an Integrated Library System, MS Office, and digital resources.
- Ability to work independently and as part of a team.
- Knowledge of trends in library services and technology.
- Professional librarian experience or internship.
- Experience working with individuals who are older or who are blind, or have low vision or print disabilities.
- Knowledge of disability culture and assistive technology.
- Knowledge of Jewish culture, literature, and/or liturgy.
- Yiddish, Hebrew, Russian proficiency a bonus.
Skills
- Customer service
- Telephone and email communication
- Reference and referral
- Locating materials
- Using library resources
- Conducting tours and orientations
- Instructional sessions (in-person and virtual)
- Digital resources
- Basic technology guidance
- Program and event design/management
- Community engagement
- Outreach
- Partnership development
- Social media
- Newsletters
- Cataloging
- Collection development
- Collection promotion
- Writing
- Oral communication
- Collaboration
- Problem-solving
- Integrated Library System (ILS) proficiency
- MS Office proficiency
- Record maintenance
- Report preparation
- Budget planning
- Grant applications
Location
- In person
Work Type
- Full-time
- Exempt position
Experience Level
- Professional librarian experience or internship
Education Level
- Master's degree in library science
Salary/Compensations
- $62,000-$70,000
Benefits
- Attractive benefits package
About the Company
- Founded in 1931, JBI Library is a nonprofit organization that supports anyone who is blind, has low vision, or has a print disability so that they may fully participate in Jewish life—from education and community to prayer and celebration.
- We are the heart of a community where our patrons can come for accessible books and texts, cultural programs, learning, and all things that connect people to Judaism, culture, and community.
- We strive to remove barriers to accessibility and inclusion, so that everyone can read, learn, and engage, both with JBI and their local Jewish community—independently and with dignity.
Equal Opportunity
- JBI Library is proud to be an equal opportunity employer and is deeply committed to building a workplace that reflects the diversity of the communities we serve.
- We celebrate and encourage applicants of all backgrounds, identities, and lived experiences, and we believe that inclusion, accessibility, and dignity strengthen our work and our mission.
- All employment decisions are made without regard to any protected characteristic and in accordance with applicable federal, state, and local laws.
