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About the Role

The Learning Solutions Specialist supports the design, development, and delivery of national learning solutions that build workforce capability and enable business performance. This role combines instructional design, project coordination, and stakeholder collaboration to support the successful delivery and continuous improvement of learning solutions. The position requires a proactive, client-focused professional with a growth mindset who is eager to learn, balance multiple priorities, and leverage data-driven insights.

Responsibilities

Support the design, development, and delivery of learning solutions that enhance workforce capability and learner experience.
Partner with learning and business stakeholders to gather learning requirements, clarify objectives, and support the design of learning solutions.
Apply adult learning principles and instructional design best practices to plan engaging, accessible, and learner-centred content.
Proactively contribute ways to enhance engagement and capability development using stakeholder feedback, learner insights, and emerging learning practices.
Build and maintain high-quality learning assets, including facilitator guides, participant materials, digital learning materials, assessments, learning pathways, and communications.
Coordinate content reviews and updates to ensure learning materials remain current, compliant, and aligned with applicable standards.
Support the on-schedule development of learning resources by coordinating timelines, resources, and providing stakeholder support.
Coordinate the successful delivery of learning initiatives, including program launches, pilot sessions, learner communications, participant registrations, facilitator and participant support, in-session facilitation support, and virtual and in-person delivery logistics.
Deliver on the day-to-day execution of learning programs and initiatives by monitoring participant and program progress, enabling stakeholder engagement, identifying and escalating risks and issues, and ensuring adherence to established timelines.
Support the continuous improvement of learning solutions by gathering learner feedback, analyzing participation data, and identifying opportunities for enhancement.

Requirements

Bachelor's degree or diploma in a relevant field, such as Learning and Development, or Human Resources, or a related discipline.
3–5 years of experience supporting learning and development, instructional design, or talent development initiatives.
Experience in a professional services or similarly complex, matrixed organization is an asset.

Skills

Demonstrated initiative, a proactive approach to problem solving, and a growth mindset with a commitment to continuous learning and improvement.
Excellent stakeholder relationship and communication skills (e.g., strong written and verbal).
Strong collaboration, adaptability, attention to detail, commitment to quality, and client-service orientation.
Strong project coordination and organizational skills, with the ability to manage multiple learning initiatives and competing priorities in a fast-paced environment.
Analytical mindset with the ability to interpret learning data and recommend improvements.
Demonstrated knowledge of adult learning principles and instructional design methodologies.
Experience developing and maintaining learning resources that support business and capability development needs.
Experience using learning technologies (e.g., Degreed), virtual learning platforms and Microsoft 365.
Knowledge of AI-enabled learning tools (e.g., Microsoft Copilot, ChatGPT) is an asset.
Facilitation experience and relevant certifications (e.g., CTDP, APTD, CPTD) are considered assets.

Location

Ontario Region

Work Type

Full-time

Experience Level

3-5 years

Education Level

Bachelor's degree or diploma

Salary/Compensations

$55,000 to $82,000

Benefits

May be eligible for bonus awards.
Comprehensive and competitive Total Rewards program.

About the Company

KPMG in Canada's people bring their unique perspectives to Canada’s most important challenges.
The Digital Learning Centre of Excellence has a mandate to enable firmwide strategic learning objectives through a robust learning technology ecosystem and the delivery of solutions to meet cross-functional learning and performance needs.
Our Values, The KPMG Way: Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters.
We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes.
We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Equal Opportunity

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential.
A diverse workforce is key to our success and we believe in bringing your whole self to work.
We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
Adjustments and accommodations throughout the recruitment process: At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel.
We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best.
Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements.
You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process.
If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.