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About the Role

FIRST is a global brand experience agency specializing in Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. We manage over 37,000 events and projects annually for over 130 brands, including Fortune 500 companies in key sectors. We are recognized for excellence, with recent accolades including Chief Marketer Agency of the Year and the Ad Net Zero Award.

Responsibilities

• Full life-cycle planning and execution of virtual, in-person, and hybrid events.
• Manage event budgets, expenses, and financial reporting.
• Source, negotiate, and manage contracts for venues and suppliers.
• Coordinate event logistics including registration, accommodation, transportation, A/V, and catering.
• Collaborate with internal teams on event deliverables such as design, A/V, and data management.
• Plan and manage virtual events, including platform selection and attendee communication.
• Co-plan larger programs with colleagues and clients, demonstrating strong teamwork.
• Ensure adherence to client operational standards, policies, and compliance guidelines.
• Travel for site inspections and on-site event management.
• Conduct post-event wrap-ups, including budget reconciliation and client debriefs.
• Share best practices and knowledge of new suppliers and services.

Requirements

• 5–7+ years of event management experience, preferably in a corporate or financial environment.
• Experience in managing events, conferences, meetings, and productions, including C-level executive events.
• Experience working with and managing senior clients.
• Proficient with Microsoft Office applications (PowerPoint, Excel).
• Motivated self-starter with the ability to work independently and manage projects.
• Excellent project management skills with the ability to handle multiple projects and meet deadlines.
• Virtual event experience preferred (Webex, Zoom a plus).
• Leadership, influencing, negotiation, and decision-making skills.
• Adaptable and resourceful individual with the ability to generate innovative solutions.
• Customer-focused with the ability to adjust to client needs and styles.
• Strong client management skills.
• Strong oral and written communication skills.
• Ambitious, proactive, and highly organized.
• Willing to travel for site-visits and on-site event management.
• Experience with large and complex databases preferred (Cvent experience preferred).
• Knowledge of venues and suppliers in key European cities.

Skills

• Project Management
• Event Planning
• Budget Management
• Vendor Management
• Client Management
• Virtual Event Planning
• Microsoft Office Suite (PowerPoint, Excel)
• Negotiation
• Communication (Oral and Written)
• Adaptability
• Resourcefulness
• Organization

Location

• Domestic and International Travel Required
• Global Opportunities Available

Work Type

• Virtual
• In-person
• Hybrid

Experience Level

• 5-7+ years

Benefits

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure

About the Company

• FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services.
• We have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
• We manage over 37,000 events & projects annually across 110 countries, serving 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.
• Recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
• We believe that the passion, creativity, and commitment of our teams drive our success.
• We offer a range of benefits and perks to support personal and professional growth.
• We have a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore.

Equal Opportunity

• FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
• FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
• All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
• FIRST will not tolerate discrimination or harassment based on any of these characteristics.
• If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.