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About the Role

To oversee all functions related to the management of the Springer Nature office in Tokyo, including facilities, leases, crisis management, and employee engagement.

Responsibilities

• Manage the facilities and oversee the working environment of the office.
• Manage office leases and relocation projects.
• Assist Head of GGA Greater China and Japan design/update local GGA related policies and supervise their execution.
• Be responsible for fire and evacuation confirmation drills, manage first aid trainings.
• Manage the local DRP (Disaster Recovery Plan) and BCP (Business Continuity Plan).
• Organise Local Crisis Management Team meetings and contribute to monthly management meetings as well as to management decisions relating to the running of the office.
• Manage physical fixed assets.
• Set up or maintain office seating plans, including desk allocation for new starters/visitors or management of desk sharing, and conduct induction trainings.
• Manage vendors and service contracts, including contracts with local hotels and negotiating corporate rates.
• Review and approve company stamp/ MD signature requests.
• Organise company events and support local staff in welcoming international guests and visitors.
• Contribute to Green Impact Network activities.
• Ensure that all staff are aware of business travel procedures.
• Participate in projects related to the running of the Japan office as required.
• Manage and develop GGA team members.
• Perform all duties as required.
• Reporting e.g., Facilities/ Environmental/ Property values including energy data.
• Health and Safety initiatives.
• BCP (Business Continuity Planning) / Crisis Management.
• Management of insurance program for Japan e.g., fire and liability insurance.
• Handling of selected Governance, Risk and Compliance issues in Japan.
• Contribution to global projects e.g., SDG initiatives.
• Assistance to line manager with specific projects and selected tasks as required.

Requirements

• Minimum 5 years of experience in General Affairs, Office Management, Facilities Management, Workplace Services, or a related function.
• Proven experience in office operations, facilities management, vendor management, and workplace-related services.
• Experience managing office relocation, workplace improvement initiatives, or facilities-related projects is highly desirable.
• Experience working in an international and multicultural environment.
• Experience supporting senior leadership and collaborating with stakeholders across different countries and functions.
• Experience in business continuity planning (BCP), crisis management, health and safety, or risk management would be advantageous.
• Previous experience coordinating, mentoring, or guiding team members is desirable.

Skills

• Native-level Japanese and business-level English communication skills, both written and verbal.
• Confidence in communicating with senior leaders and global stakeholders.
• Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously.
• Hands-on, proactive, and solution-oriented approach to office and workplace management.
• Good understanding of facilities management, workplace operations, business continuity, and health and safety practices.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.

Location

• Tokyo, Japan

Experience Level

• Minimum 5 years of experience

Education Level

• Bachelor's degree or equivalent qualification.

About the Company

• Springer Nature is one of the leading publishers of research in the world.
• We publish the largest number of journals and books and are a pioneer in open research.
• Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning.
• We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world.

Equal Opportunity

• Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster: https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf
• At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive.
• We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
• Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards.
• If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.