About the Role
We are looking for a PTA (m/f/d) for digital patient care in mail order, at the Oranienburger Tor location, full-time or part-time, from 30 hours.
Responsibilities
- Digital processing and coordination of orders from various ordering channels (shop, delivery app)
- Opportunity to help shape our online shop and backend maintenance
- Integration of our new pickup machine for customers
- Support of the MediosApotheke chat
- Consultation via telepharmacy/phone
- Research and processing of individual and specialized customer inquiries
- Support in the operational introduction of new digital customer communication solutions (e-prescription, marketplaces)
Requirements
- Completed PTA training
- You enjoy using digital systems and tools and are open to new things
- The e-prescription, telepharmacy, and eHealth are not foreign words to you
- Customer-oriented, independent, and reliable work
- You are a good team player
- ADG knowledge is an advantage, but not a prerequisite
- Good English skills
Skills
- Digital systems and tools
- E-prescription
- Telepharmacy
- eHealth
- Customer service
- Teamwork
- ADG knowledge
- English
Location
- Oranienburger Tor
Work Type
- Full-time
- Part-time
Experience Level
- Entry-level
- Experienced
Education Level
- PTA training
Salary/Compensations
- Above-tariff payment possible
Benefits
- Egym Wellpass
- Jobrad
- Lunchit
- Corporate Benefits portal
- Company pension scheme
- Three-day team event
About the Company
- Established in Berlin since 1994
- Secure workplace
