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About the Role

Join an amazing team and be responsible for providing customers with a memorable shopping experience. This role offers an opportunity to develop your full potential with the support of a global organization while empowering you to take responsibility at store level.

Responsibilities

• Provide the highest level of customer service, ensuring all customers are treated with respect.
• Develop a thorough knowledge of products in store.
• Maintain merchandising standards in accordance with brand guidelines.
• Keep up to date with current trends and the brand’s place within the market.
• Follow all operational procedures in the store and in the stock room.

Requirements

• Love interacting with customers.
• Set a great example for the rest of the team with a hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• Have a positive can-do attitude, facing all situations in the store.
• Be passionate about the brand, fashion, and retail in general.
• Have excellent written and verbal communication in English.
• Be flexible when it comes to working weekends, evenings and holidays as necessary.
• Live and demonstrate Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

Skills

• Excellent written and verbal communication in English
• Customer service
• Merchandising
• Product knowledge
• Retail operations

Location

• Carnaby Street store, London

Work Type

• Permanent
• Part-time
• 10hr/week

Experience Level

• Previous experience is great but not necessary

Benefits

• Comprehensive benefits that encourage mental, physical and financial well-being
• Competitive salary
• Amazing bonus
• Pension scheme
• Staff discounts (50%)
• Career ownership, enabling you to build your knowledge and experience across different brands
• Supportive feedback-based culture where respect and integrity guide us
• Tailored training (induction, ongoing online and face-to-face training sessions)

About the Company

• The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
• VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.
• Our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

Equal Opportunity

• As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
• We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.