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About the Role

This 12-month maximum term role focuses on building and delivering insights through visualization and querying tools to enhance decision-making and promote self-service and data literacy.

Responsibilities

• Building and providing insights across business areas.
• Developing subject matter expertise in the assigned business area.
• Engaging with business users to consult and recommend the best approach to answer their data questions.
• Providing rapid answers to business questions using queries and visualizations.
• Supporting ad hoc data requests from across business areas.
• Integrating digital data (e.g., website traffic, page views) with the warehouse to develop actionable insights.
• Building customer segmentation analytics and campaign performance reporting.
• Setting up monitoring and alerting mechanisms to identify data issues and exceptions.
• Identifying new ways to provide insights, promote data literacy, and enable power users.
• Designing and building reporting data models that support user self-serve reporting.
• Providing specialist knowledge of data elements to drive user adoption, self-service, and data literacy.
• Extracting and profiling data to understand structure, completeness, and quality.
• Validating data accuracy and understanding through technical and business reconciliation.
• Analyzing, modeling, interpreting, and enhancing sophisticated datasets.
• Applying independent judgment in creating new data solutions for business questions.
• Managing multiple business-as-usual and ad-hoc activities to deliver high-quality outputs on time.

Requirements

• Degree-level qualification in a quantitative or numerate discipline (e.g., computer science, Information Technology, math, stats, economics).
• Self-motivated individual with proven analytical and problem-solving skills, with the ability to overlay commercial acumen.
• Excellent communication skills and experience working with business stakeholders.
• Ability to work independently or as part of a team.
• At least 5+ years of experience in BI, business analytics, or data science.
• Experience in Tableau is a must.
• Excellent knowledge of SQL, Data Warehouse principles, ETL processes, and Visualization best practices.
• Experience working with large and complex data sets from diverse sources, structures, and formats.
• Experience working on CDP platforms (e.g., Adobe Experience, Salesforce CDP).
• Experience working in an Agile environment.
• Strong problem-solving, quantitative, and analytical abilities.
• Ability to manage own workload and prioritize appropriately.
• Ability to multitask and thrive in a fast-paced and demanding environment.
• Proven experience supporting existing reporting and analytics products while developing new ones.
• Experience in Snowflake, SSIS, and Data Vault methodology (Desirable).
• Experience using web analytics tools (e.g., Adobe Analytics, Google Analytics) (Desirable).
• Experience in Insurance and Retail domain (Desirable).
• Experience with TOGAF methodology (Desirable).
• Experience with Talend studios, SAS (Desirable).

Skills

• Tableau
• SQL
• Data Warehouse principles
• ETL processes
• Visualization best practices
• CDP platforms (Adobe Experience, Salesforce CDP)
• Agile methodologies
• Snowflake
• SSIS
• Data Vault methodology
• Web analytics tools (Adobe Analytics, Google Analytics)
• Talend studios
• SAS

Experience Level

• 5+ years of experience in BI, business analytics or data science

Education Level

• Degree-level qualification in a quantitative or numerate discipline

Benefits

• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs (workshops, fitness classes, flu vaccinations, skin checks)
• Discounts on HCF’s products (life, pet and travel Insurance)
• Discounts at Fitness First gyms
• Discounts on eyecare products

About the Company

• At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
• We want to be true health partners to our members, easily guiding the healthcare choices that are right for them.
• At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Equal Opportunity

• We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.