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About the Role

Meta is seeking an experienced professional to serve as an Enterprise Technical Sales Specialist for clients in Australia & New Zealand. This role focuses on enabling clients to realize the full potential of Meta's Business Messaging Platform and AI as a customer engagement solution, primarily serving mid and large-sized clients. The ideal candidate will have Enterprise and technical design sales experience, preferably in driving growth and consumption for SaaS solutions, especially in a multi-product, consultative sales environment.

Responsibilities

Prospect, identify, and design technical solutions in partnership with clients to address their business needs and advance their progression towards an AI Agentic future centered on the Meta Business Messaging platform.
Bring in advanced engineering resources as needed to accelerate new use cases.
Leverage platform strategic partners to build additional solutions.
Bridge business and technical conversations to unlock access to multiple client stakeholder budgets.
Prospect, develop, and present compelling value propositions, business cases, and commercial structures for clients to drive measurable outcomes.
Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including prospecting initiatives, net new pipeline targets, competitive displacement, risk assessment, and mitigation.
Build client relationships and trust with high-level decision makers across business, technical, customer experience, marketing, and other relevant stakeholders to gain mindshare and drive measurable business results.
Act as a trusted advisor to help clients transform their business.
Work with cross-functional teams to develop strategies to scale client-facing activities.
Help build global playbooks/guides on best practices around product implementation and solutions success based on client learnings.
Effectively communicate client feedback internally to identify feature gaps and improvement opportunities.
Guide clients to optimal implementations by walking them through technical solutions across Meta’s Business Messaging platform.
Connect standard customer experience APIs, CRM/ERP integrations, and customer engagement platforms into cohesive technical solutions.
Work closely with other Meta Sales teams to unlock and develop new opportunities by leveraging Meta’s understanding of business goals and industry trends.
Influence the customer experience industry through technology by participating in industry conferences and presenting to executive-level audiences.
Understand and apply knowledge of products, technologies, and business to build solutions to solve problems at scale.

Requirements

10+ years Enterprise sales experience.
Possess executive maturity, presence, and experience in building trust with decision makers and articulating business value.
Experience in leading and driving the entire sales cycle, orchestrating cross-functional teams where necessary, leveraging repeatable offerings that maximize revenue and increase client satisfaction.
Analytical and problem-solving experience with large-scale systems.
Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.

Skills

End to end direct sales
Prospecting
Solutions selling
Technical solutions architecture design
Bias for action
Hands-on approach
Prioritize work
Act with urgency
Collaborate across teams
Sales
Solutioning
Meeting revenue targets
Influencing executive-level stakeholders
Communicating with executive-level stakeholders
Structured proposals
Business cases
Team-oriented environment
AI tools integration
Responsible, ethical AI practices
AI skill development
Prompt/context engineering
Agent orchestration
Emerging AI technologies

Location

Australia
New Zealand

Work Type

Full-time

Experience Level

Experienced professional
10+ years Enterprise sales experience

Education Level

Bachelor's degree in a relevant field (or equivalent practical experience)

About the Company

Meta is seeking an experienced professional to serve as an Enterprise Technical Sales Specialist, for our clients in Australia & New Zealand.