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About the Role

As Duty Manager at Travelodge Hotel Sydney Airport, you will be responsible for understanding and exceeding guest expectations, managing various guest needs, and leading your team. You will act as a natural-born leader, focusing on both the big picture and fine details to ensure smooth operations.

Responsibilities

• Act as a peacemaker and professional problem-solver.
• Understand and exceed guest expectations.
• Manage various guest needs, from welcoming VIPs to assisting with lost items.
• Lead and support a team of employees.
• Ensure smooth operations for both Front and Back of House.

Requirements

• Natural-born leader.
• Ability to listen and learn.
• Focus on the 'big picture' while attending to finer details.

Skills

• Empathy
• Leadership
• Problem-solving
• Guest relations

Location

• Sydney Airport

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

Benefits

• Recognition and celebration of uniqueness.
• Opportunities for growth and new experiences.

About the Company

• TFE Hotels is a company where people come first, encouraging guests to return for staycations.
• The company values meaningful connections and offers limitless possibilities.