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About the Role

As Duty Manager, you will be responsible for understanding and exceeding guest expectations, managing various guest needs, and leading a team. You will embrace the big picture while focusing on finer details to ensure smooth operations for both Front and Back of House.

Responsibilities

• Act as a peacemaker and professional problem-solver.
• Understand and exceed guest expectations.
• Welcome VIPs and guests from all walks of life.
• Lead a team of go-getters.
• Listen and learn from others.
• Embrace the 'big picture' while focusing on finer details.
• Ensure Front and Back of House operations run smoothly.

Requirements

• Natural-born leader.
• Empathetic listener.
• Detail-oriented.

Skills

• People management
• Guest relations
• Problem-solving
• Communication

Location

• Sydney

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

Benefits

• Recognition and celebration of uniqueness
• Support every step of the way

About the Company

• TFE Hotels is an international hotel group headquartered in Sydney.
• We have over 70 hotels, seven brands, in eight countries.
• We are expanding with new hotels underway and more in the pipeline.
• We invite everyone to take ownership and help shape our future.
• We value authenticity, flexibility, and talent.