Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Associate Director, Technical Solution Manager - Incentive role.

Rezi rewrites your resume against Kyndryl's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Associate Director, Technical Solution Manager - Incentive posting at Kyndryl — free, in seconds.

About the Role

Responsible for the development of complex integrated solutions for Kyndryl public and private cloud, applications, data & ai, infrastructure, projects, and consulting services and value directly to customers. Develops and manages customer relationships with solution decision makers in the Infrastructure and Customer Line of Business organizations. The TSM owns the end-to-end solution to the customer, RISK identification/mitigation, cost, profit, and deliverability of the overall solution for our most complex engagements. This is a customer-facing role in which 50 to 70% of the time is spent in face-to-face discussions with customers and typically working on one to three engagements at a time and developing relationships with customer decision makers by leading customer technology discussions, up to and including CTO/CIO level.

Responsibilities

Preparing, developing, and evaluating organizational responses to requests for proposals to ensure a match to buyer's needs.
Researching and understanding sales markets, including information about industries, customers, and competitors.
Identifying customers’ business challenges and leveraging technical knowledge to create unique solutions focused on value and customer benefit.
Laying the groundwork to acquire and support customers for products and services prior to closing the sale.
Creating an overall design for a solution, including project setting, direction, expectations, and implementation.
Using sound business practices and knowledge of business models to quickly understand and resolve business situations by gathering critical information, focusing on key objectives, selecting and implementing the appropriate course of action, and making necessary adjustments to ensure progress.
Monitoring customers’ interactions with the organization and ensuring that the organization delivers products and services that address customer requirements and concerns.
Leads in development of different costing methodologies, developing globally consistent cost models and creating or updating supporting documentation associated with each cost model.
Interlock with service offering management teams and offering owners on service definitions, cost drivers, labor rations and other cost model factors.
Support the contract negotiations up to signature and complete engagement hand-over.

Requirements

Minimum of 5+ years of demonstrated technology skills coupled with business-commercial acumen, including concept evangelizing ability.
Strong market connections including up to CxO level.
Ability to lead and create large complex deals, through proactive leadership.
Deep understanding of technology and business trends, including infrastructure, public and private cloud offerings, applications, automation, and agentic AI and the ability to align them with Kyndryl offerings.
Ability to work internally with the internal stakeholders and externally with client ecosystem to create and close large, complex deals, > 10 Mn $ TCV.
Exceptional communication abilities to be able to articulate solutions and differentiation.
Ability to travel up to 50%.

Skills

requests for proposal
sales and product proposals
proposal writing
proposal development
business relationship management
market intelligence
competitive analysis
sales
target markets and accounts
value propositions
product roadmaps
solution design
design thinking
technology solutions
sales engineering
new product development
information technology consulting
technical sales
client needs assessment
technical acumen
lead generation
cold calls
demand generation
customer acquisition management
new business development
upselling
account planning
scalability
go-to-market strategy
functional and software design
proof of concept development
engineering design process
solution architecture
technical solution design
customer engagement
user research
feedback
experience
surveys
market opportunities
costing methodologies
cost models
hybrid and cloud architecture design
presentations
solution workshops

Work Type

full-time

Experience Level

5+ years

Education Level

Bachelor’s degree or higher

Salary/Compensations

$129,240 to $232,560
$155,040 to $279,120
$142,080 to $255,840
$142,080 to $255,840
$155,040 to $279,120
$142,080 to $255,840
$142,080 to $255,840

Benefits

medical and dental coverage
disability
retirement benefits
paid leave
paid time off
discretionary annual bonus program
sales commission plan

About the Company

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
Every position at Kyndryl offers a way forward to grow your career.
We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.
Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That’s the Kyndryl Way.