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About the Role
As our Workplace Experience Concierge, you’ll be the face of the Sydney office, creating a seamless, engaging, and high-quality workplace experience for our people, clients, and visitors. This role blends office management, events, culture, and stakeholder coordination, ensuring the office runs smoothly while supporting cultural initiatives, events, and day-to-day operations.
Responsibilities
- Deliver an exceptional office experience, acting as the first point of contact for employees, clients, and visitors.
- Manage front-of-house operations including reception, visitor experience, and meeting coordination.
- Support facilities operations and vendor relationships (cleaning, maintenance, building management, suppliers).
- Coordinate and deliver office-wide events, activations, and learning initiatives in partnership with leadership.
- Support workplace operations including safety, compliance, office systems, and contractor coordination.
Requirements
- Highly organised and proactive professional with strong attention to detail.
- Natural communicator who builds strong relationships across stakeholders.
- Experience managing office environments, events, or workplace operations.
- Strong problem-solving mindset with the ability to juggle multiple priorities.
- Passion for creating positive employee and client experiences.
- Experience in office management, workplace experience, facilities coordination, or a similar role.
- Proven ability to manage vendors, office operations, and workplace initiatives.
- Strong organisational and administrative skills, with experience managing budgets or expenses.
- Confident working across multiple stakeholders including leadership teams and external partners.
- Experience in creative, media, or marketing agency or professional services environments is advantageous.
- Not able to offer visa sponsorship for this role, and some visa types may not be eligible under current conditions.
Location
- Sydney
Work Type
- Full time
- Permanent
Benefits
- Opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change.
- 5 weeks annual leave after 2 years of service.
- 3 whole company Wellness days off per year.
- Career Development and Learning & Development opportunities, including access to our global online dentsu University.
About the Company
- Dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in a sustainable economy.
- As a unified organisation, dentsu brings together deep expertise across media, creative, and customer experience to deliver integrated solutions that drive meaningful progress for clients and society.
- Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so.
- For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners, and communities.
- If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.
Equal Opportunity
- We encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.