About the Role
This is a dynamic, dual-focused role where you can combine people support with sales, relationship building and administration, this is your opportunity to make a meaningful difference every day. Support participants to become job-ready, actively market candidates to employers and generate job opportunities, and build strong relationships with local businesses to create sustainable employment pathways. Success in this role comes from your ability to balance people support with proactive employer engagement and outcome delivery.
Responsibilities
- Build strong relationships with participants to understand their employment goals and position them for success.
- Coach participants to be job-ready, competitive, and interview confident.
- Assist participants with resumes, interview preparation, job search strategies and facilitate access to training and upskilling opportunities.
- Drive employment outcomes by actively advocating on behalf of participants to employers and securing job placements.
- Generate new employment opportunities through cold calls, employer visits, and face-to-face engagement with employers to generate job opportunities.
- Build and manage a strong pipeline of employers to consistently convert opportunities into placements.
- Identify and capitalise on hidden job opportunities through proactive business development.
- Pitch candidates confidently, positioning their skills to meet employer needs.
- Influence hiring decisions by promoting the commercial and social value of inclusive recruitment.
- Negotiate job trials, work experience placements, and wage subsidies to secure employment outcomes.
- Maintain and grow employer relationships to drive repeat business and ongoing vacancies.
- Achieve and exceed KPI targets across placements, engagement, and activity levels.
- Conduct regular appointments and track participant progress toward employment outcomes.
- Manage compliance, documentation, and data entry in line with program requirements.
- Track performance against KPIs and achieve employment outcome targets.
- Celebrate milestones and successful placements to build participant confidence and engagement.
Requirements
- Eligibility to work in Australia.
- A current driver’s licence and a comprehensively insured vehicle.
- A MyGovID (Standard level).
- Willing to complete a National Police Check.
- Able to pass a Working with Children Check.
Skills
- Sales
- Business development
- Recruitment
- Customer-facing roles
- Communication
- Relationship building
- Employer engagement
- Outcome delivery
- Cold calls
- Employer visits
- Face-to-face engagement
- Pipeline management
- Business development
- Candidate pitching
- Inclusive recruitment
- Negotiation
- KPI achievement
Location
- Rouse Hill, NSW
Work Type
- Full Time
Experience Level
- Experienced
Education Level
- Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility criteria applies)
Salary/Compensations
- Base salary plus performance-based incentives
Benefits
- Ongoing training and career development
- Supportive and inclusive team environment
- Celebrating milestones
- EAP | Employee Wellbeing Program
- Purchased Annual Leave
- Paid Parental Leave
- Service recognitions
- APM Family Hub
- Maxxia | Vehicle salary packaging
About the Company
- APM is a global health and human services organisation transforming lives since 1994.
- Be part of a 16,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives.
- Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands.
