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About the Role

As an Accounts Officer in the Finance Team, you will be responsible for a broad range of accounting tasks supporting the wider business. You will initially focus on Accounts Receivable, processing debtor payments and resolving customer account queries, with opportunities to expand into other areas as you grow.

Responsibilities

• Assist with billing processes as required.
• Process new business and renewal contracts in LEAP’s billing system, ensuring all paperwork is complete.
• Process subscription amendments as required.
• Maintain Zuora processing documentation.
• Investigate and resolve customer queries specific to invoicing.
• Identify the cause and solution for various customer queries, working with other departments to resolve and reconcile incorrect details on client accounts.
• Assist with overdue collection of outstanding debt.
• Process receipts and ensure they are allocated to the correct debtor accounts in a timely manner.
• Work with your team to ensure shared inbox items are allocated correctly between Accounts Receivable and Collections.
• Assist with ad-hoc Accounts Payable tasks, managing expenses in our integrated systems, Lightyear and Expensify.
• Assist with ad-hoc accounting tasks, getting exposure to our reporting system, NetSuite.

Requirements

• Managing work (includes time management): effectively managing one’s time and resources to ensure that work is completed efficiently.
• Applied learning: assimilating and applying new job-related information in a timely manner.
• Communication: clearly conveying information to team members and clients in a timely and constructive manner.
• Work standards: setting high standards of performance for yourself and others; assuming responsibility and accountability for successfully completing tasks; self-imposing standards of excellence rather than having standards imposed.
• Building relationships: developing and maintaining ongoing relationships with both team members and customers.

Location

• Sydney

Work Type

• Hybrid
• Flexible

Benefits

• Additional paid wellbeing day every year
• Free gym membership
• Corporate dental plan
• Weekly massages in the office
• Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence.

About the Company

• LEAP is the leading provider of Legal Practice Management Solutions in the world and is part of ATI – one of the largest international LegalTech companies.
• For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’.
• The market-leading software we develop, and support is used by more than 71,000 lawyers and their staff in small and medium-sized law firms.
• Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long.
• With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.
• LEAP is a rapidly growing organisation with a global footprint, and our Finance Team are the resilient quick-thinkers who keep that growth strategic and sustainable.
• A finance career here is about more than the numbers – it’s about the insight and judgement that help our business, and our clients, grow.

Equal Opportunity

• LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential.
• If you meet some, but not all of the requirements above, we encourage you to still submit your application.