About the Role
The Underwriting Quality Auditor independently evaluates underwriting files to assess quality, consistency, accuracy, authority management, appetite alignment, and compliance with company guidelines and regulatory requirements. This role identifies risk and process gaps, documents findings, provides actionable feedback, and partners with underwriting leadership and other stakeholders to support remediation, training, and continuous improvement.
Responsibilities
- Independently plan and execute underwriting quality audits across assigned lines of business, products, or review populations.
- Audit underwriting files to assess quality, accuracy, documentation completeness, authority compliance, appetite alignment, rating execution, and adherence to underwriting guidelines, regulatory requirements, and company policies.
- Evaluate the severity, impact, and root cause of underwriting errors or process gaps and recommend appropriate remediation actions.
- Document findings in a clear, concise, and supportable manner and provide constructive feedback and recommendations to underwriters, managers, and business partners.
- Identify training opportunities, process improvements, and control enhancements to reduce recurring error trends and strengthen underwriting performance.
- Prepare reports and presentations summarizing audit results, trends, recommendations, and remediation status for management and senior management stakeholders.
- Partner with underwriting leadership to discuss findings, validate remediation plans, and monitor improvement actions.
- Maintain awareness of regulatory, market, guideline, appetite, authority, and internal policy changes impacting underwriting standards and audit criteria.
- Support internal and external audit requests and contribute to the ongoing enhancement of the underwriting Quality Assurance framework.
- Participate in regular departmental planning meetings and complete other projects as assigned.
Requirements
- 5+ years of underwriting experience with an Excess & Surplus or Property & Casualty insurance carrier.
- Demonstrated ability to interpret underwriting guidelines, authority statements, appetite criteria, documentation requirements, and insurance regulations.
- Proficiency with Microsoft Office 365, including Microsoft Excel and presentation tools.
- Strong analytical, investigative, and problem-solving skills.
- Strong written and oral communication skills, including a high degree of interpersonal effectiveness, with the ability to discuss findings and influence corrective actions across profit centers.
- Discipline and self-motivation to manage multiple audits, competing priorities, and deadlines with limited day-to-day supervision.
- Applicants must be legally authorized to work in the United States.
- At this time, we are not able to sponsor or assume sponsorship of employment visas.
Skills
- Microsoft Office 365
- Microsoft Excel
- Presentation tools
- Analytical skills
- Investigative skills
- Problem-solving skills
- Written communication skills
- Oral communication skills
- Interpersonal effectiveness
- Underwriting systems
- Raters
- Workflows
- Quality assurance tools
Location
- Richmond
- Chicago
- New York City
Work Type
- Fully onsite
- Full-time
Experience Level
- 5+ years of underwriting experience
Education Level
- 4-year degree from an accredited university
Salary/Compensations
- Richmond Pay Range: $75,000 - $107,000
- Chicago Pay Range: $82,000 - $117,000
- New York City Pay Range: $89,000 - $120,000
Benefits
- Annual bonus based on company and individual performance
- Generous benefits package
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Professional development opportunities
About the Company
- Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc.
- Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.
- At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.
Equal Opportunity
- If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
