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About the Role

Our Coordinators are the operational glue of the entire meal delivery service, ensuring hot, nutritious food reaches elderly Manhattanites. You will manage client referrals, coordinate with caterers and drivers, and maintain accurate records, acting as the connective tissue between agency partners and delivery personnel. This role utilizes technology to ensure smooth and efficient operations, preventing any detail from falling through the cracks.

Responsibilities

Manage incoming client referrals from first contact to active delivery, including verifying details and logging information.
Submit and adjust daily meal orders with caterers.
Coordinate routing changes and reconcile meal counts, client contributions, and delivery records.
Act as the liaison between delivery drivers and home care agencies.
Maintain accurate and current digital client rosters, delivery databases, and daily route sheets.

Requirements

Fluent in Spanish
Organized and able to bring order to chaos
Tech-forward and comfortable learning new digital tools
Driven and reliable
Strong communicator comfortable navigating challenging conversations

Skills

G-Suite
Excel-based systems

Location

Manhattan

Work Type

Full-time

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

$25-28 per hour

Benefits

Medical
Dental
Vision
401k

About the Company

The New York Food Truck Association's meal delivery arm provides hot, nutritious food to elderly Manhattanites who have difficulty accessing groceries or cooking.
The organization aims to run leaner and smoother than competitors by implementing technology to manage operations efficiently.

Equal Opportunity

Not specified