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About the Role

The Assistant Office Manager will establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures.

Responsibilities

• Train new staff and orientate to their new office.
• Coordinate and oversee the day-to-day workflow of subordinate staff.
• Conduct or assist with performance evaluations as requested.
• Assist with location inventory.
• Fill in for Office Manager when out of office.
• Become proficient in each Job position listed in their practice.
• Monitor departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.
• Manage daily aspects of the department and its staff to ensure projects are completed and goals and patient needs are met.
• Plan, direct, and coordinate KPI’s, goals, and operational productivity with the location manager.
• Analyze costs, benefits, and losses of company profits with other managers.
• Assist in managing inventory and facilitating purchases as needed.
• Manage conflicts and resolve complaints about or within the practice location.
• Assist in task-related audits.
• Perform other related duties as assigned.
• Assist with operational flow, including wait times, patient schedules, and patient flow.
• Maintain open communication with providers regarding schedules and patient issues.
• Attend monthly office manager meetings.
• Prepare all paperwork for the following day.

Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Skills

• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively.
• Excellent time management skills with the ability to assign and delegate tasks.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Critical thinking skills.

Experience Level

• Two years of related experience in the industry required.

About the Company

• Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred.