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About the Role

The Assistant Office Manager will establish and implement short and long-range objectives for the assigned department, oversee related functions and activities, and administer company policies and procedures.

Responsibilities

• Train new staff and orientate to their new office.
• Coordinate and oversee the day-to-day workflow of subordinate staff in the location.
• Assist with location inventory.
• Fill in for Office Manager when out of office.
• Become proficient in each Job position listed in their practice.
• Monitor departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.
• Manage daily aspects of the department and its staff to ensure projects are completed and goals and patient needs are met.
• Collaborate with location manager to plan, direct, and coordinate KPI’s, goals, and operational productivity.
• Collaborate with other managers to analyze costs, benefits, and losses of company profits.
• Assist in managing inventory, facilitating purchases as needed.
• Manage conflicts and resolve complaints about or within the practice location.
• Perform other related duties as assigned.
• Assist with operational flow, including wait times, patient schedules, and patient flow.
• Maintain open communication with providers regarding schedules and patient issues.
• Have all paperwork prepared for the following day.

Requirements

• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively.
• Excellent time management skills with the ability to assign and delegate tasks.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Critical thinking skills.

Skills

• Verbal communication
• Written communication
• Independent work
• Collaborative work
• Time management
• Task delegation
• Microsoft Office Suite proficiency
• Organizational skills
• Attention to detail
• Critical thinking

Experience Level

• Two years of related experience in the industry preferred.

About the Company

• Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred.