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About the Role
You will own the commercial engine of hipages' marketplace, shaping pricing, packaging, and upgrade experiences to grow MRR. This role involves leading initiatives with visibility at the SLT level and building a repeatable value-capture engine for future growth.
Responsibilities
- Own the upgrade and add-on experience end-to-end, growing MRR against the FY27 target.
- Own subscription pricing and the shape of the packages, including tier contents, costs, and customer movement between tiers.
- Validate high-impact pricing and packaging opportunities, starting with rookies and entry-level packages.
- Launch and prove the first initiative for pricing and packaging.
- Build a repeatable engine for finding, testing, and scaling customer value.
- Run a disciplined experimentation practice with clear hypotheses, sound methodology, and honest significance reads.
- Build with AI as the default, embedding it into workflows and team awareness of cost.
Requirements
- 5+ years in Product Management, including cross-functional teams shipping production software in a marketplace, B2C, or commercial or monetisation context.
- Demonstrated ownership of pricing, packaging, or subscription products, with results measured in revenue, MRR, or value per customer.
- Strong experimentation track record, including designing and running A/B tests with significant impact.
- Fluency with data tooling (Databricks or equivalent) to answer product questions independently.
- Strong commercial and analytical acumen.
- Clear thinking under ambiguity.
Skills
- Product Management
- Pricing
- Packaging
- Subscription Products
- Experimentation
- A/B Testing
- Data Tooling
- Databricks
- Commercial Acumen
- Analytical Acumen
- AI
Location
- Sydney CBD
Work Type
- Hybrid working model
Experience Level
- 5+ years
Benefits
- Competitive salary
- Benefits
- Everyday discounts
- In-house Talent Development team
- Hands-on learning opportunities
- Workshops for continuous upskilling
- Extra leave for birthdays, volunteering, and more
- Healthy snacks
- Continental breakfast
- Fresh fruit
- Tailored growth support
- Mentoring
- Stretch projects
About the Company
- hipages is Australia's #1 digital platform connecting homeowners with trusted tradies.
- We are an ASX-listed tech company on a mission to transform the trade industry and improve lives.
- We have teams across Australia, New Zealand, the Philippines and Vietnam, working as one team with a shared purpose.
- We are a certified Great Place to Work and WORK180's #1 Employer for Women.
- At hipages, you'll find real impact, career growth and a workplace where everyone belongs.
- We are more than just a workplace; we are a place where you can be yourself, do great work and grow your career.
- Our inclusive, supportive culture helps people thrive.
- We invest in your development and lead with coaching, not micromanagement.
- We have diverse, collaborative teams that love solving problems.
- We offer Agile squads, hackathons, off-sites and roadshows.
- We have a vibrant social scene where we work hard and have fun doing it.
Equal Opportunity
- We prioritise Diversity.
- At hipages, innovation and collaboration thrive in diverse and inclusive teams.
- We care more about who you are as a person, a team member, and a leader.
- We are proud to be endorsed by WORK180 for supporting women's careers.
- We value diversity across culture, age, gender identity and sexual orientation.
- Research shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box.
- If you think you'd be a great fit - even if you don't meet every requirement - we'd love to hear from you.
- We're also a Circle Back Initiative Employer, which means we commit to responding to every applicant.