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About the Role

Lead a territory and high-performing team in Northern California with a focus on delivering sustainable profit and growth. Inspire, coach, and develop Senior Territory Management leaders to manage a diverse portfolio of insurance products, services, and agency programs, strengthening partnerships and driving measurable business results. Shape and execute regional strategies to improve agency performance, expand agency footprint, and accelerate profitable organic growth.

Responsibilities

Achieve key financial targets including rate adequacy, written premium, profitability, new business, and retention.
Manage the execution of the annual agency management process and overall territory strategy to drive profitable premium growth.
Lead the Senior Territory Manager team to optimize agency footprint, including agency plant expansion, engagement/rehab, and terminations.
Develop strategies and drive execution of key initiatives to ensure effective agency partnerships for attracting, developing, and retaining profitable business and managing agency performance.
Identify and assess potential risks, including agency service levels, business quality, pricing, and market conditions, to develop resolutions ensuring agency satisfaction and financial results.
Inspire, coach, and develop the team to ensure deep engagement and necessary skills and capabilities to achieve sub-region goals.
Collaborate with the regional marketing team to deliver effective internal and external communications and marketing programs.
Drive end-to-end management of small commercial flow while mining and pipeline management of custom-sized accounts, leveraging the full commercial lines product suite and working cross-SBU as applicable.
Maintain an understanding of the competitive landscape and coordinate resources to meet marketing, pricing, and customer needs.
Maintain local legislative awareness with a strong working knowledge of key and current judicial rulings, legal issues, and lobbying efforts.
Leverage agency compensation programs, including Agency Profit Sharing, compensation communication, reporting, tracking, and best practices.

Requirements

Undergraduate degree in business or related field or equivalent training required.
Minimum 10 years of progressively more responsible related work experience in a field distribution environment.
Proven success in building internal and external partnerships.
Proven success in improving team and individual performance.
Demonstrates strong business acumen and understanding of agency business.
Solid track record of achieving results.
Project management skills.
Negotiation skills.
Problem-solving skills.

Skills

Insurance products
Services
Agency programs
Agency performance analysis
Comparative rater optimization
Agency marketing strategies
Lead generation
Referral tactics
Agency engagement
Agency plant expansion
Book consolidation
Collaboration
Influencing
Regulatory navigation
Judicial navigation
Catastrophe complexity navigation
Profitability strategies
Customer outcomes
Agency outcomes
Small commercial flow management
Custom-sized account pipeline management
Commercial lines product suite
Competitive landscape analysis
Legislative awareness
Agency compensation programs
Agency Profit Sharing

Location

Northern California

Work Type

Full-time

Experience Level

Minimum 10 years of progressively more responsible related work experience in a field distribution environment

Education Level

Undergraduate degree in business or related field or equivalent training required
MBA, CIC and/or institute designation preferred

Benefits

Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through Employee Resource Groups

About the Company

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive.
We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.
Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work.
Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Equal Opportunity

Liberty Mutual is an equal opportunity employer.
We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.