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About the Role

CREW is seeking an experienced Technical Operations Lead to manage the systems and processes for deploying their technology nationwide, ensuring reliable, long-term operation at wastewater treatment plants. This role involves leading engineers, project managers, and field staff in the design, procurement, installation, and maintenance of the fleet, while ensuring projects are robust, on budget, and on schedule. The position requires strong technical judgment and operational leadership to manage a distributed deployment pipeline and contribute to the future strategy of CREW's deployments.

Responsibilities

Lead the cross-functional team (engineers, project managers, field technicians) that takes projects from kickoff through design, procurement, build, install, and commissioning to steady-state operation.
Own cost and schedule discipline across every phase of the deployment pipeline.
Set the operating rhythm, processes, and metrics that keep multiple simultaneous site deployments on track.
Ensure our systems (tanks, silos, controls) are robust and field-proven.
Manage relationships with design consultants, fabricators, skid builders, and contract manufacturers.
Own reliability engineering and failure analysis as a program: set targets (MTBF, MTTR, asset life), and ensure field issues are root-caused and converted into updated design standards and next-generation requirements.
Establish and maintain engineering standards, technical documentation, commissioning procedures, and change-control processes to ensure consistency across all deployed systems.
Push toward designs and vendor choices that make systems easier to deploy, service, and scale cost-effectively.
Build and run the systems, processes, and team that keep a growing, geographically distributed fleet operating reliably.
Own preventive maintenance programs, remote monitoring and troubleshooting, and field service dispatch.
Track and report fleet uptime, reliability, and service cost as core operating metrics.
Take on more of CREW’s strategy and long-term deployment roadmap — standardizing what’s working and identifying where to invest next.
Partner with commercial, supply chain, and finance to keep delivery targets, unit economics, and field performance aligned.

Requirements

10+ years leading teams (engineers, project managers, and/or field staff) that design, build, and operate physical equipment deployed across many sites — water/wastewater is preferred.
Track record standing up or scaling a distributed operation — field service, deployment, or O&M — for physical equipment across many sites.
Experience managing vendor and consultant relationships for hardware, design, fabrication, or consumables.
Comfortable owning cost and schedule as a business outcome.
Strong organizational and project management skills, with the ability to run multiple sites, vendors, and priorities at once.
Product or strategic thinking a strong plus.
Comfortable working in a fast-paced, early-stage, or evolving company environment.
Able to travel 20-40%.
PE license a plus, not required.
Practice extreme ownership (no task is too small).
Love being in the trenches with your team and working with high empathy.
Have a growth mindset.

Skills

Technical judgment
Operational leadership
Technical fluency
Operating discipline
Reliability engineering
Failure analysis
Engineering standards
Technical documentation
Commissioning procedures
Change-control processes
Project management
Organizational skills

Location

Brooklyn, NY
Remote (for exceptional candidates with travel to Brooklyn)

Work Type

Full-time
Onsite
Remote considered

Experience Level

Experienced

Education Level

BS in Mechanical, Civil, Environmental, or Chemical Engineering (or equivalent hands-on technical background)

Salary/Compensations

$120,000–$180,000

Benefits

Equity through the form of option grants
Flexible paid time off
401(k) plan
Well equipped office environment
Health benefits offerings

About the Company

CREW's technology and services make wastewater treatment cheaper and more efficient, while permanently sequestering CO₂.
Leveraging advanced chemistry, natural minerals, and AI, we’ve developed and are deploying a category-defining process intensification technology, with decarbonization at its core.
We help wastewater treatment facilities and operators improve efficiency, eliminate hazardous chemicals, reduce operational costs, avoid infrastructure upgrades, and capture & store CO₂.
We are currently deploying this technology across the US and Europe.
We’ve signed $33M+ in carbon removal offtake agreements with leading corporations, including JP Morgan, Google, and Stripe.
CREW has offices and labs in New Haven, CT and offices in Brooklyn, NY.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic under applicable law.