AI Software Engineer, Product at Palona AI | CA | Rezi

AI Software Engineer, Product at Palona AI

AI Software Engineer, Product

Palona AI · CA

2 weeks ago

AI Software Engineer, Product

Palona AI · CA

18 days ago
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About the Role

We are seeking a product-focused AI Software Engineer to develop real-world restaurant products by leveraging AI advancements. You will be responsible for building customer-facing experiences, backend services, agent workflows, integrations, and evaluation systems, taking solutions from initial concept to successful production deployment.

Responsibilities

  • Build and ship end-to-end AI product experiences from problem discovery and prototype through launch, measurement, and iteration.
  • Develop customer-facing interfaces, backend APIs, data models, agent tools, and integrations as one coherent product.
  • Design agent workflows that combine models, context, memory, business rules, deterministic services, and human escalation.
  • Work directly with restaurant and internal users to understand failures, uncover unmet needs, and convert feedback into reusable product capabilities.
  • Integrate with POS, reservation, messaging, telephony, and other external systems while handling imperfect data and real operational constraints.
  • Build evaluations, instrumentation, guardrails, and feedback loops so probabilistic behavior can be measured and improved.
  • Improve latency, reliability, accuracy, usability, and cost across the full experience.
  • Use AI-native development workflows to prototype and deliver quickly while retaining ownership of architecture, tests, security, and correctness.
  • Participate in product and technical planning, make tradeoffs explicit, and drive decisions when the path is ambiguous.
  • Raise the quality of nearby systems through code review, documentation, design discussion, and pragmatic refactoring.

Requirements

  • 3+ years of industrial experience in a relevant technical domain.
  • Strong software engineering fundamentals and experience shipping production web or platform products.
  • Depth in either Python/backend engineering or TypeScript/React frontend engineering, plus the ability and desire to work effectively across the full stack.
  • Experience building with LLMs, speech models, computer vision, or agent systems beyond a toy prototype.
  • Product judgment: ability to simplify scope, identify the highest-leverage user problem, and distinguish an impressive demo from a valuable product.
  • Experience designing APIs, data models, asynchronous workflows, and integrations with external systems.
  • A strong quality bar for testing, observability, security, reliability, and user experience.
  • Comfort working directly with users and operating in a fast-changing startup environment.
  • AI-native working habits paired with independent technical judgment.

Skills

  • Python
  • FastAPI
  • PostgreSQL
  • TypeScript
  • React
  • Next.js
  • LiveKit
  • AWS
  • LLM
  • Speech models
  • Multimodal providers
  • APIs
  • Data models
  • Asynchronous workflows
  • Integrations
  • Testing
  • Observability
  • Security
  • Reliability
  • User experience

Experience Level

  • 3+ years of industrial experience

Salary/Compensations

  • Competitive Salary and Stock Option Plan

Benefits

  • Medical, dental, vision, retirement, leave, and disability benefits as applicable.
  • Family Leave
  • Short Term & Long Term Disability
  • Paid time off and company holidays.
  • Learning and development support.