Workplace Operations Manager at Scale AI | England, GB | Rezi

Workplace Operations Manager at Scale AI

Workplace Operations Manager

Scale AI · England, GB

2 weeks ago

Workplace Operations Manager

Scale AI · England, GB

18 days ago
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About the Role

As the senior Workplace leader in the region, you will be accountable for on-site operations, projects, and vendor performance across EMEA and MENA, driving regional decisions and partnering with country leads and functional teams.

Responsibilities

  • Run on-site operations across the region, owning service delivery, facilities, life safety, and workplace experience.
  • Manage the vendor base in region, including selection, onboarding, and performance accountability.
  • Deliver capital projects end to end, managing design, contractors, budget, schedule, and handover.
  • Track lease dates, renewal and break notices, landlord obligations, and service contract expiries across the region.
  • Serve as the first call for country leads and local stakeholders, resolving issues in region.
  • Partner with country and functional leadership on compliance and security requirements.
  • Own regional budget and planning, including operating and capital budgets, forecasting space needs, and implementing global workplace standards.

Requirements

  • 6+ years in workplace operations, corporate real estate, or facilities management.
  • Direct ownership of multi-site operations.
  • At least one office stand-up or major build-out delivered from the ground up.
  • Hands-on project delivery experience in the UK and ideally the Middle East.
  • Working understanding of landlord, fit-out, permitting, and vendor dynamics in Gulf markets vs. Europe.
  • Lease fluency to read documents and identify key dates and obligations.
  • Real vendor and commercial management depth, including scoping and negotiating service contracts, holding vendors to service levels, and replacing underperforming vendors.
  • Judgment to operate independently and form/defend recommendations on space, spend, and sequencing.
  • Prior experience at a high-growth technology company scaling internationally.
  • Additional regional language capability is a plus.
  • Hands-on work experience in the GCC is a plus.

Location

  • EMEA
  • MENA

Work Type

  • On-site

Experience Level

  • Senior

About the Company

  • Scale's mission is to develop reliable AI systems for the world's most important decisions.
  • Our products provide high-quality data and full-stack technologies powering leading models and enabling enterprises and governments to build, deploy, and oversee impactful AI applications.
  • We work with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies.
  • We are expanding our team to accelerate AI application development.

Equal Opportunity

  • We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
  • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
  • We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
  • We comply with the United States Department of Labor's Pay Transparency provision.