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About the Role
As a To-Go Specialist, you play a critical role in delivering an exceptional ramen experience for all pickup and third-party orders. You are the final quality check point between the kitchen and the guest, ensuring every order is accurate, organized, and packed to Tatsu-Ya standards.
Responsibilities
- Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff
- Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely
- Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation
- Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times
- Maintain an organized and clearly labeled to-go staging area and pickup shelf
- Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels
- Assist with opening and closing duties, including tablet setup, station organization, and cleaning
- Maintain cleanliness and follow all food safety, sanitation, and allergen protocols
- Work with urgency and purpose to support high-volume service while maintaining accuracy and hospitality
Requirements
- Must be 18+ years old
- Valid Food Handlers certification (TABC only if required by location)
- Ability to work in a fast-paced environment
- Ability to lift 25–50 lbs
- Ability to stand for prolonged periods
- Ability to move efficiently throughout the restaurant
Location
- South Lamar
Work Type
- Full-time
Benefits
- Flexible Scheduling
- Paid On-the-Job Training
- Advancement Opportunities (promotions from within)
- Free Meals During Shifts
- Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
- Discounts offered at all Tatsu-Ya locations
- Family Meal
- Sick Time Off for full-time employees (5 days)
- Medical, Dental, and Vision Insurance (based on hours worked)
About the Company
- Join the team at Ramen Tatsu-Ya South Lamar!