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About the Role

The TPA II Mailroom QC Operator is responsible for supporting daily mailroom operations by sorting, preparing, scanning, classifying, and processing documents accurately and efficiently. This role requires attention to detail, the ability to perform repetitive document handling tasks in a fast-paced environment, and a commitment to following established procedures to ensure documents are processed and transmitted appropriately to clients.

Responsibilities

Sort, prepare, and scan documents daily.
Perform repetitive document handling tasks in a fast-paced environment, including removing staples and rubber bands, repairing torn documents, and copying documents.
Operate scanning equipment to scan and rescan mail and documents.
Follow mailroom procedures to ensure documents are processed accurately and appropriately.
Support daily operations by lifting boxes weighing approximately 10–50 lbs. and moving materials using carts.
Receive, process, classify, and ensure documents are completed and transmitted to clients.
Process outbound correspondence from the client.
Process documents received in both electronic and hard copy formats.
Classify documents based on contract requirements.
Verify data using automated data extraction tools.
Perform additional duties as assigned, including ADR repair, split case, scanning, scan verification, Form ID, and other related tasks.

Requirements

Have a High School Diploma or an equivalent level of education
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
Be able to successfully pass a criminal background check and drug test
Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
Ability to perform repetitive document handling tasks for extended periods of time.

Skills

Data entry experience
Document imaging systems

Location

Onsite- London, KY

Work Type

Full-time
Onsite

Experience Level

Previous mailroom and/or data entry experience preferred.

Education Level

High School Diploma or equivalent

Salary/Compensations

$18.39/hour

Benefits

Medical
Dental
Vision
Paid time off and holidays
Paid training
Employee discount program
Career growth and advancement opportunities
Health insurance coverage
Voluntary dental and vision programs
Life and disability insurance
Retirement savings plan
Paid holidays
Paid time off (PTO) or vacation and/or sick time

About the Company

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Equal Opportunity

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.