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About the Role
Decagon is seeking a Business Development, EMEA to join the Founder’s Office and drive expansion. This strategic, relationship-driven role focuses on cultivating executive relationships across large enterprises, private equity firms, strategic partners, and the technology/investment ecosystem to accelerate growth in the DACH region. You will act as a first point of contact for executives, delivering value in every interaction and operating effectively in ambiguous, founder-led situations.
Responsibilities
- Build and expand Decagon’s executive network across DACH, including enterprise customers, private equity firms, strategic partners, and investors
- Partner directly with Decagon’s founders on high-stakes, complex enterprise opportunities
- Cultivate relationships with C-level and VP-level executives in customer experience, operations, technology, and digital transformation
- Develop and manage strategic partnerships, including private equity firms, systems integrators, ecosystem partners, and PE-backed platforms
- Work with PE firms to drive Decagon adoption across portfolio companies
- Leverage executive relationships to accelerate enterprise evaluations, influence build vs. buy decisions, and drive urgency
- Represent Decagon at executive briefings, private dinners, industry events, and partner meetings across Europe
- Apply strong commercial judgment to prioritize the highest-impact opportunities across regions and verticals
- Help shape Decagon’s EMEA market expansion strategy through direct market feedback
Requirements
- 8+ years of experience in strategic growth, partnerships, enterprise GTM, or founder-adjacent roles
- Demonstrated ability to build trust and credibility with senior executives, VC/PE investors, and operators, and close complex, relationship-driven opportunities
- Must be proficient in German
- Strong executive presence and communication skills
- Proven judgment in prioritizing deals, partners, and markets
- Comfort operating in ambiguous, fast-changing environments without heavy process
- Willingness to travel as needed
Location
- EMEA
- DACH
Work Type
- In-office
- Full-time
Experience Level
- 8+ years
Benefits
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office
- Take what you need vacation policy
About the Company
- Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
- Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
- We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
- We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
- We’re an in-office company, driven by a shared commitment to excellence and velocity.
- Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.