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About the Role

The Housekeeping Manager is responsible for overseeing the daily operations of designated housekeeping areas, ensuring all tasks are performed in compliance with departmental policies. This role includes supervising and training staff, conducting inspections of rooms and public areas, and managing workload distribution to maintain high standards of cleanliness and guest satisfaction.

Responsibilities

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Requirements

• 2+ years of prior relevant experience required
• Work varied shifts, to include weekends and holidays

Location

• Las Vegas, Nevada

Work Type

• Full-time

Experience Level

• 2+ years

Education Level

• High School Diploma or GED required

Benefits

• Wellness incentive programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on travel, electronics, online shopping, and more
• Free meals in employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

About the Company

• The SHOW comes alive at MGM Resorts International
• MGM Resorts seeks individuals to create unique and show-stopping experiences for guests.