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About the Role
White Cap is hiring immediately for a Counter Sales Associate. This role involves demonstrating exceptional customer service, processing orders, communicating product information, and upselling to customers.
Responsibilities
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system and provides order information to customers.
- Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
Requirements
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
Work Type
- full-time
Benefits
- Medical, Dental, Vision, 401(k) with company match, tuition reimbursement
- Generous time off package, including paid maternity, parental leave, sick time, and vacation time.
About the Company
- White Cap is the leading North American distributor for professional contractors, supplying some of the nation’s largest construction projects.
- White Cap has doubled in size since 2020 and continues to grow.
- White Cap has been certified as a Great Place to Work.
- White Cap has an inclusive culture that values and celebrates who you are.