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About the Role

Live Nation Concerts is seeking a detail-oriented Ticketing Coordinator to support the ticket operations team for its marquee-promoted shows at third-party venues. This role requires excellent organizational, problem-solving, and multitasking skills, with the ability to work efficiently, accurately, and effectively under pressure. The ideal candidate will have strong customer service skills and the ability to foster strong working relationships with senior executives, partners, and clients.

Responsibilities

Support day-to-day ticketing operations for Live Nation promoted events across assigned venues and markets.
Monitor ticket sales activity and prepare sales reports, performance summaries, and inventory updates.
Collect, maintain, and analyze ticket inventory data across multiple ticketing platforms.
Manage internal ticket order requests, ensuring accurate processing, tracking, fulfillment, and adherence to company policies.
Assist with daily financial reconciliation activities, reporting processes, and departmental recordkeeping.
Serve as a liaison between Live Nation ticketing teams, local promoters, Ticketmaster representatives, venue box offices, and third-party ticketing partners.
Support event setup activities by coordinating with venue box offices and ticketing partners to establish event configurations, manage ticket holds, process orders, and facilitate ticket releases.
Perform quality assurance reviews of events to ensure accurate event setup, pricing, inventory allocation, seating configurations, and customer-facing information.
Maintain accurate ticketing records, documentation, and operational files.
Ensure compliance with all Live Nation ticketing initiatives, operational standards, policies, and procedures.
Provide onsite event support as needed, assisting with box office operations, ticketing-related issues, and stakeholder requests.
Assist Ticketing Managers, Senior Ticketing Managers, and Directors with special projects, reporting requests, process improvements, and operational initiatives.
Participate in team meetings, training programs, and professional development opportunities.
Perform additional duties and responsibilities as assigned.

Requirements

Bachelor’s degree from an accredited institution or equivalent combination of education and relevant professional experience.
1–2 years of experience in ticketing operations, box office administration, event operations, entertainment, hospitality, or a related field.
Experience with Ticketmaster systems and ticket operations strongly preferred.
Strong organizational skills with the ability to manage multiple priorities, maintain accuracy, and meet deadlines in a fast-paced environment.
Excellent verbal and written communication skills.
Strong analytical and problem-solving skills with attention to detail.
Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and related business applications.
Ability to learn ticketing systems, reporting tools, and operational processes quickly and effectively.
Demonstrated ability to prioritize tasks, follow through on assignments, and manage responsibilities independently.
Strong interpersonal skills with a collaborative and team-oriented approach to work.
Ability to work effectively under pressure while maintaining professionalism and attention to detail.
Flexible schedule with the ability to work evenings, weekends, and holidays as required.
Willingness to work onsite and provide event support when required.

Skills

Customer service
Organizational skills
Problem-solving
Multitasking
Microsoft Office Suite (Excel, Word, Outlook)

Location

Onsite

Work Type

Hybrid
Full-time

Experience Level

1-2 years

Education Level

Bachelor's degree

Salary/Compensations

$23.78 USD - $29.72 USD Hourly

Benefits

Medical, vision, dental and mental health benefits
Health care concierge
Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets
Generous paid time off (holidays, sick time, personal days)
401(k) program with company match
Stock reimbursement program
New parent programs (caregiver leave, fertility, adoption, foster, or surrogacy support)
Career and skill development programs
Tuition reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.
Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries.
Live Nation Media & Sponsorship creates strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Equal Opportunity

Live Nation Entertainment aspires to build teams that reflect and support the fans and artists we serve, promoting environments where everyone can be themselves, contribute fully, and thrive.
Encourages professional and personal aspirations, new experiences, and learning from talented colleagues.
Supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other protected basis.
Considers qualified applicants with criminal histories in a manner consistent with applicable laws.
Provides equal employment opportunities to qualified individuals with a disability.
Makes reasonable accommodations for the known physical or mental limitations of individuals with disabilities, including accommodations related to pregnancy.
Participates in a timely, good faith, interactive process to determine effective reasonable accommodations.
Invites applicants to identify reasonable accommodations.
Provides reasonable religious accommodations on a case-by-case basis.