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About the Role

We are seeking a Senior Solution Architect to support our growth by owning the overall technical solution design and recommending best practices. This role involves leading the technical strategy and architectural vision for complex Salesforce-centric ecosystems and SaaS integrations, bridging business strategy and technical execution. You will lead discovery sessions, craft scalable architectures, guide delivery teams, and play a key role in presales, mentoring, and defining best practices.

Responsibilities

Own the overarching technical design for enterprise-grade solutions across Salesforce (Sales, Service, Revenue Cloud/CPQ, Experience Cloud, Industry Clouds) and integrated SaaS/ERP platforms.
Architect and design Partner Relationship Management product.
Deliver technical and non-technical documentation for assigned projects, including architecture diagrams (data models, high-level architecture, integration architecture, etc.).
Responsible for overall solution design, build task development, estimating effort to complete build tasks, and oversight of reporting/dashboard creation and UAT.
Evaluate declarative vs. custom programmatic solutions (Apex, LWC), off-the-shelf AppExchange products, and custom integrations to balance cost, performance, maintainability, and scalability.
Perform Salesforce.com administration/configuration/data migration duties as needed.
Act as a solution SME, working with Delivery leadership and Account Executives to accurately scope sales proposals.
Partner with Project Managers to encourage a collaborative environment with delivery and customer project teams.
Seek opportunities to develop professional and technical skills, while also providing guidance and support to team members for technical and professional growth.
Achieve and maintain necessary Salesforce technical certifications and Salesforce partner certifications.

Requirements

7+ years of progressive experience designing and implementing Salesforce-centric enterprise solutions in a consulting or agency environment.
3+ years in a dedicated Senior Solution Architect, Lead Architect, or Principal Consultant role leading multi-cloud implementations.
Experience implementing Salesforce PRM (Partner Relationship Management).
Deep mastery of core Salesforce clouds (Sales, Service) along with hands-on expertise in at least two specialized domains (e.g., CPQ, Field Service, Data Cloud, Industry Clouds).
Applied knowledge of Salesforce and the Sales, Services, and Marketing functions.
Previous experience with software development life cycle (SLDC), Agile or Hybrid preferred.
Ability to create entity relationship and object relationship diagrams to demonstrate design concepts and tools.
Excellent organizational skills and ability to handle multiple tasks simultaneously.
Experience being client-facing and/or acting as an internal project leader and managing multiple stakeholders.
Ability to develop practical solutions and methodologies on the Salesforce platform.
Must have full-time permanent US work authorization.

Skills

Salesforce
SaaS integrations
Salesforce platform
Sales Cloud
Service Cloud
Revenue Cloud/CPQ
Experience Cloud
Industry Clouds
Partner Relationship Management
Declarative development
Programmatic development
Conga
DocuSign
AccountingSeed
AppExchange products
Salesforce.com administration
Salesforce.com configuration
Salesforce.com data migration
Apex
LWC
Salesforce System Architect
Salesforce Application Architect
Administrator certification
Sales Cloud certification
Service Cloud certification
Integration/Data Architecture certifications
Nonprofit Cloud
Education Cloud
Marketing Cloud
Community Cloud
CPQ
Field Service
Software development life cycle (SLDC)
Agile
Hybrid
Entity relationship diagrams
Object relationship diagrams
CRM
ERP

Location

Austin, TX

Work Type

Onsite
Remote
Hybrid

Experience Level

Senior
7+ years
3+ years

Education Level

Bachelor's Degree preferred, or equivalent experience

Benefits

Flexible working hours
Life-work balance
Remote flexible work
Unlimited Paid Time Off (RTO)
401K with Company Match
Medical coverage
Vision coverage
Dental coverage
Competitive quarterly bonus opportunities
Continuing education and certification reimbursements
Occasional in-house competitions with spot bonuses
Frequent team and culture activities, virtual & in-person
Monthly All-Hands calls
Open-door leadership policy
Access to mentorship and guidance
Opportunities for accelerated growth
Networking opportunities
Career guidance and support

About the Company

Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity

Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.