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About the Role

As a Senior Client Strategist, you will serve as a trusted partner to influential brands, guiding them to maximize the impact of our syndicated data products and platform. You will own a portfolio of strategic accounts, developing tailored strategies that align our data with client business goals, acting as both a product expert and strategic advisor. This high-impact role on a growing team will shape client outcomes and internal strategy, supporting peer growth and embodying company values.

Responsibilities

Own a portfolio of 30-45 strategic accounts.
Develop proactive client strategies that drive measurable impact, influence renewal outcomes, and uncover growth opportunities.
Become a product expert and consultative partner, translating data into action by advising clients on how to apply Morning Consult’s platform to their evolving needs.
Lead seamless onboarding experiences and coach users on how to unlock the full value of our platform and insights.
Identify potential risks or roadblocks early and guide internal teams to deliver timely, thoughtful solutions.
Collect and synthesize client feedback to shape internal product, marketing, and operational roadmaps.
Identify opportunities to surprise and delight clients through education, partnership moments, or visibility opportunities like case studies and testimonials.
Share learnings generously, support new teammates, and contribute to playbook and process evolution as we scale.

Requirements

6+ years of experience in a client-facing role, including customer success, consulting, account management, or strategy.
Previous ownership of enterprise or strategic accounts is expected.
Ability to connect dots quickly and think three steps ahead.
Ability to tailor messaging across stakeholders, balancing sophistication with clarity.
Ability to write with precision and speak with influence.
Ability to bring structure to ambiguity and stay composed during complex or escalated client conversations.
Ability to dive deep into product functionality and teach others how to extract value from tools and data.
Openness to feedback and new ideas, continuously looking for ways to improve.
Ability to act with urgency, care deeply about client and teammate success, stick with challenges, sweat the details, propose new ideas, and think about systems.
Ability to travel up to 20% of the time.

Skills

Product expertise
Consultative advising
Strategic thinking
Tactical execution
Data translation
Client relationship management
Communication
Problem-solving

Location

Washington, DC
New York, NY
Chicago, IL
Remote

Work Type

Remote
Onsite

Experience Level

Senior

Education Level

Bachelor's degree or equivalent combination of experience and education

Salary/Compensations

$93,300 - $150,100

Benefits

Catered lunch on Tuesdays, Wednesdays and Thursdays
Beverage fridge
Impromptu after-work happy hour
Additional variable compensation
Equity grant

About the Company

Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions.
The company pairs its proprietary high-frequency data with applied artificial intelligence to better inform decisions on what people think and how they will act.
Client Strategists are experts in the Morning Consult Intelligence products and partner closely with our clients to help them leverage the platform to address critical business needs and goals.
Our mission is to drive customer engagement, retention, and expansion by helping clients best leverage their subscriptions to Morning Consult’s syndicated solutions.

Equal Opportunity

We are committed to a work environment that is inclusive to all and free of discrimination.
It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law.
Morning Consult will provide reasonable accommodations for qualified individuals.