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About the Role
We are seeking an experienced Senior Account Manager to join our commercial team. You will own a portfolio of large, strategic accounts, protecting and growing revenue through proactive relationship development and stakeholder engagement. This is a key role in a new team, vital for setting operational standards and contributing to business retention and growth.
Responsibilities
- Own a small, focused portfolio of high-value strategic accounts, with a mandate to grow them through proactive expansion, multi-department penetration, and disciplined commercial execution
- Build deep, multi-threaded relationships with senior stakeholders, including C-suite executives, within client organizations to understand their business needs, use cases, and satisfaction with our products
- Act as the primary point of contact for clients throughout the contract renewal process, addressing concerns proactively, and delivering on-time renewals with pricing and negotiation led by you
- Identify and close upsell and cross-sell opportunities by staying close to client business priorities and organizational changes
- Prepare and deliver renewal proposals, contracts, and executive-level presentations that highlight the value of Morning Consult’s solutions
- Collaborate closely with Client Strategy, Sales, Product, BizOps, Legal, and Finance to surface and close expansion opportunities within existing accounts
- Utilize CRM software to track client interactions, forecast renewals and upsells, and maintain accurate account and opportunity records
- Stay informed about industry trends, competitive landscape, and commercial best practices to continuously improve our renewal processes and client experience
- Monitor customer usage and engagement metrics in partnership with assigned Client Strategists to identify potential risks and opportunities for proactive intervention
- Perform other tasks and duties as may be required or assigned
- Travel up to 30% of the time to visit clients, attend industry events, and collaborate with teammates across our DC, NY, and Chicago offices
Requirements
- Bachelor’s degree or the equivalent combination of education and experience
- 7+ years of progressive experience in strategic account management, enterprise sales, or contract renewal management — preferably at a data, research, or technology company (DaaS background strongly preferred over traditional SaaS)
- Proven track record of meeting or exceeding renewal revenue targets in a B2B environment, with clear examples of upsells, expansions, and multi-year deals you owned and closed
- Experience managing and growing relationships with Fortune 500 clients and senior stakeholders, including C-suite executives
- Executive presence: polished, professional communication style — in writing, on video, and in person
- A sales mindset: goal-driven, proactive, and motivated by closing
- Scrappiness and adaptability — experience at smaller companies or high-growth environments is a plus
- Strong organizational skills, territory management, and attention to detail, with the ability to manage multiple complex accounts and priorities simultaneously
- Experience working with CRM software (bonus points for Salesforce CPQ!)
- Intellectual curiosity: you follow the news, you understand your clients’ industries, and you’re excited by the intersection of data and business strategy
- Willing to take feedback, learn and grow; an ethos of continuous self-improvement
Skills
- Relationship development
- Stakeholder engagement
- Commercial execution
- Revenue protection
- Revenue growth
- Forecasting
- Risk mitigation
- Pipeline management
- Client engagement
- Value realization
- Customer satisfaction
- Negotiation
- Upselling
- Cross-selling
- Presentation skills
- CRM software proficiency
- Data analysis
- Business strategy
Location
- Washington, DC
- New York, NY
- Chicago, IL
- Remote
Work Type
- Onsite
- Remote
Experience Level
- Senior
- 7+ years
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $107,500 - $174,900
Benefits
- Catered lunch on Tuesdays, Wednesdays and Thursdays
- Beverage fridge
- Impromptu after-work happy hour
- Additional variable compensation
- Equity grant
About the Company
- Morning Consult is a global decision intelligence company changing how modern leaders make smarter, faster, better decisions.
- The company pairs its proprietary high-frequency data with applied artificial intelligence to better inform decisions on what people think and how they will act.
- Our award-winning and modern, open concept offices are located in Washington, DC, Chicago, IL and New York, NY.
- All three offices are accessible by public transportation and in close proximity to great restaurants and shopping.
Equal Opportunity
- We are committed to a work environment that is inclusive to all and free of discrimination.
- It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law.
- Morning Consult will provide reasonable accommodations for qualified individuals.