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About the Role

Lead a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a clean and comfortable environment for guests to enjoy their well-earned vacation.

Responsibilities

• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
• Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
• Lead and manage team member recruiting, training, development, and assignments
• Perform daily inspections and assessments and coach and counsel team members
• Collaborate with resort and company leadership to set expectations and achieve goals
• Analyze data and make adjustments to meet facility, budget, and compliance goals
• Execute, maintain, and monitor quality control systems and budgets

Requirements

• 3+ years of hospitality management experience
• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
• Ability to work a flexible schedule that may include nights, weekends, and holidays
• Computer experience with word processing, spreadsheets, and various software
• Must be willing to relocate for promotion opportunities

Skills

• Interpersonal Skills: Ability to interact with individuals at all levels of the organization
• Communication: Effective written, spoken, and non-verbal communication
• Customer Service: Service-oriented mentality with a focus on exceeding expectations
• Professionalism: Maintain a positive and professional demeanor
• Decision Making: Ability to quickly make sound decisions and judgments
• Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
• Team Player: Willingness to provide support where needed to achieve outcomes
• Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
• Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Location

• Club Wyndham Austin

Work Type

• Full-time

Experience Level

• 3+ years of hospitality management experience

Education Level

• High school diploma/GED
• Completion of a craft apprenticeship

Salary/Compensations

• $65,000 - $70,000

Benefits

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP)
• Career development and ongoing training

About the Company

• HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service.
• Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
• We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey.
• We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity.
• Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.

Equal Opportunity

• Veterans and candidates with military experience are encouraged to apply.
• HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.