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About the Role

HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. Safety Monitors are the first point of contact for residents, ensuring their safety and creating a welcoming environment. This role requires vigilance, alertness, and courtesy.

Responsibilities

• Supervising Safety Monitors on duty to ensure adherence to policies and procedures.
• Assisting in development of training sessions for Safety Monitor Staff.
• Ensuring minimum daily staff coverage.
• Documenting individual staff problems as necessary.
• Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc.

Requirements

• New York State Security Guard License required.
• FDNY F-80 required (60 days from date of hire to obtain).
• FDNY F-02 required (30 days from date of hire to obtain).
• High School Diploma or equivalent OR equivalent experience and skills.
• Demonstrated knowledge, experience or capacity to work with homeless families/individuals and/or disadvantaged populations.
• Demonstrated ability to supervise staff.
• Strong interpersonal skills.
• Ability to provide night and weekend coverage as needed.
• Computer literacy with Microsoft applications.
• Good writing skills preferred.

Skills

• Supervision
• Training development
• Staff coverage management
• Documentation
• Report preparation
• Interpersonal skills
• Night and weekend coverage
• Computer literacy
• Microsoft applications
• Writing skills

Location

• 30 Hamilton Place, Manhattan, NY 10035

Work Type

• Full-time

Experience Level

• Supervisory experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

Benefits

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution

About the Company

• At HELP USA, we work to ensure that everyone has a place to call home.
• We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
• With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.
• We hope that you will consider joining our team in the fight against homelessness.

Equal Opportunity

• EOE.
• A Drug-Free Workplace.