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About the Role

As the District Manager for our Healthcare business segment, you will provide strategic leadership, direction, and operational oversight across a portfolio of healthcare accounts throughout Ontario. You will serve as the primary relationship manager for key clients while ensuring operational excellence, financial performance, compliance, and employee engagement.

Responsibilities

• Provide operational leadership across multiple healthcare sites, ensuring consistent service delivery and client satisfaction.
• Act as the primary liaison for client relationships, conducting regular business reviews and supporting contract negotiations.
• Drive client retention and business growth through collaboration with operations, support, and sales teams.
• Ensure alignment with client goals, contractual obligations, and organizational objectives while delivering innovative solutions and value-added services.
• Oversee regional financial performance, including budgeting, forecasting, expense management, and revenue growth.
• Analyze operational and financial data to support informed decision-making and strategic planning.
• Identify opportunities for efficiency gains, cost savings, and performance improvement.
• Lead, mentor, and coach site leadership teams to achieve operational excellence.
• Develop and implement talent and succession plans to support long-term business needs.
• Conduct performance reviews and provide ongoing coaching and development opportunities.
• Foster a culture of safety and ensure compliance with company, client, and legislative requirements.
• Ensure adherence to company policies, client standards, and collective bargaining agreements where applicable.
• Support sites in maintaining quality assurance, regulatory compliance, and operational standards.
• Identify opportunities for innovation and continuous improvement.
• Support business development initiatives, proposals, and client retention strategies.
• Build and maintain strong relationships with community partners, stakeholders, and industry contacts as appropriate.

Requirements

• Minimum 5 years of progressive multi-site operational leadership experience, preferably within healthcare or a related industry.
• Registered Dietitian (RD) or active member of the Canadian Society of Nutrition Management (CSNM).
• Experience and knowledge of MOLTC Regulations
• Experience with internal and external retail brands is considered an asset.
• Proven success managing budgets, driving financial performance, and improving operational results.
• Strong leadership and coaching skills with a track record of developing high-performing teams.
• Excellent client relationship management skills and a commitment to delivering client-focused solutions.
• Experience working in unionized environments and managing collective agreement relationships.
• Demonstrated commitment to safety, compliance, and operational excellence.
• Ability to travel regularly throughout the assigned region.

Location

• Ontario

Work Type

• Permanent
• Full-time

Experience Level

• 5+ years of multi-site operational leadership experience

Education Level

• Registered Dietitian (RD) or active member of the Canadian Society of Nutrition Management (CSNM)

Salary/Compensations

• $115,000.00 - $135,000.00 yearly

Benefits

• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth

About the Company

• At Sodexo, we do more than support healthcare - we help shape it. From retail food service and patient nutrition to environmental services and facilities management, our teams work behind the scenes to create safe, welcoming, and healing environments.
• Our purpose is to create a better everyday for everyone to build a better life for all.
• As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Equal Opportunity

• Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.
• We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
• Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact.
• We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.