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About the Role

The Inside Account Executive - HR Division is a hybrid role focused on client retention and revenue growth. This position ensures clients are serviced and renew year-over-year, while also leveraging networks, marketing leads, and cold calls to secure new business. The successful candidate will align client needs with McLean & Company's offerings, including software, analytics, advisory, and research.

Responsibilities

• Proactively manage accounts by conducting regular service calls with clients to ensure alignment and drive usage of the McLean membership.
• Work marketing leads and conduct warm/cold calls into your territory to book onsite sales presentations with prospective clients.
• Support cross-functional communication and collaborate with our Research and Product Teams.
• Grow revenue by actively identifying referrals through personal, professional, and client networks, and pursue sales opportunities with former clients when they move to a new company.
• Identify client needs that align with our Workshop, Executive Services, Consulting, and Training offerings.
• Solicit feedback and testimonials from current accounts.
• Record client details and account notes in CRM system and follow internal reporting processes.

Requirements

• Post-secondary education – minimum College Diploma
• 2 years B2B sales + University Degree or 5 years B2B sales + College Diploma

Skills

• Account Management: Engaging and managing ongoing needs of clients, focusing on strategy, alignment, and operational excellence.
• Opportunity Identification: Actively identifying opportunities within accounts, growing the account base, following up with former clients, and leveraging referrals and networks.
• Organizational Skills: Tracking clients who move companies, record keeping, managing multiple calls, and effective process, documentation, and scheduling management.
• Business Acumen: General understanding of business and business language.
• Active Listening: Ability to understand client needs.

Work Type

• Hybrid

Education Level

• College Diploma
• University Degree

About the Company

• McLean & Company is a division of Info-Tech Research Group.
• Info-Tech Research Group is an equal opportunity employer committed to diversity and inclusion.

Equal Opportunity

• Does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability and Veteran status.
• Pleased to consider all qualified applicants.
• Upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.