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About the Role
Fountain Tire London Wharncliffe is seeking a friendly and dedicated Inside Sales Representative to join their automotive repair shop team. This role offers competitive compensation, comprehensive benefits, training, and opportunities for advancement.
Responsibilities
- Create work orders and arrange bookings, communicating them to technicians.
- Provide service quotes, receive customer authorization, finalize sales, and complete customer follow-up.
- Make proactive calls to customers to gauge satisfaction with services received.
- Recommend tire service, specialty tire service, wheel, and mechanical services to customers.
- Ensure accurate billing of products to customers and process necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in safety initiatives to ensure safety for staff and customers.
- Complete assigned e-learning and safety courses, adhering to standards and policies.
- Assist in inventory management through documentation and annual inventory counts.
Requirements
- At least 2+ years of experience in the automotive repair industry or tire industry.
- Effective listening skills with the ability to identify customer needs and provide recommendations.
- Working knowledge of passenger, light truck, and specialty tires and mechanical services.
- Must possess a valid driver’s license and be able to provide a satisfactory driver’s abstract.
- Excellent customer service and a great attitude.
- A team player who takes pride in their work.
Skills
- Customer Service
- Sales
- Automotive Repair
- Tire Services
- Mechanical Services
- Inventory Management
- Communication
Location
- London Wharncliffe (77 Highview Ave East)
Work Type
- Regular day shifts
Experience Level
- 2+ years in automotive repair or tire industry
Salary/Compensations
- $26 to $30 per hour
Benefits
- Competitive compensation
- Comprehensive health, dental, and vision benefit programs for you and your family
- RRSP program with company matching
- Training program & opportunity for advancement
- Opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts on tires, parts, and mechanical services for you and your family
About the Company
- Fountain Tire is an established automotive repair shop.
- Associates are Fountain Tire's number one asset.
- Offers a market-leading wage, a supportive manager, and opportunities to learn and grow.
Equal Opportunity
- We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards, as permitted under Ontario Employment Standards Act 2000. Final decisions are always made by our hiring teams.