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About the Role
As a member of the Executive Committee, the Director of Human Resources champions, develops, and implements consistent property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property colleagues. This role is responsible for the efficient administration and management of the Human Resources function for the resort, providing oversight to recruiting, training, colleague relations, policies and procedures, wage/benefit administration, compliance with statutory requirements, and the execution of employee relation activities.
Responsibilities
- Plans, organizes, directs, and coordinates the Human Resources Department's strategy in conjunction with Corporate guidelines and initiatives.
- Advises managers on resolving colleague issues and concerns.
- Develops, directs, and oversees overall hotel recruitment and hiring activities.
- Creates, coordinates, and executes training initiatives.
- Executes and follows-up on Colleague Relations activities.
- Manages the Induction / Onboarding process.
- Oversees training.
- Focuses on colleague development for future career growth.
- Provides overall functional supervision of HODs for all their HR related matters.
Requirements
- Previous experience in a similar position in a hotel with training experience required.
- Working knowledge of local employment laws required.
- Excellent interpersonal, analytical, and organizational skills required.
- Proficient computer skills.
- Must have a great attitude and be service oriented.
- Must be a team player.
- Previous pre-opening and/or resort experience preferred.
Skills
- Human Resources administration
- Recruiting
- Training
- Colleague relations
- Policies and procedures
- Wage/benefit administration
- Compliance with statutory requirements
- Employee relations
- Interpersonal skills
- Analytical skills
- Organizational skills
- Computer skills
Location
- New York City
Work Type
- Full-time
Experience Level
- Executive Committee level
Education Level
- Bachelor’s Degree or equivalent preferred
About the Company
- Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection.
- A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination.
- Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
- Viceroy Hotels & Residences is returning to New York City with the opening of Viceroy Park Avenue in December 2026!
- Located in the heart of Manhattan's NoMad neighborhood, this highly anticipated luxury hotel represents an exciting new chapter for the globally recognized, design-forward hospitality brand.
- We are seeking motivated, hospitality-driven professionals who are passionate about delivering exceptional guest experiences.
- This is a unique opportunity to be part of a pre-opening team, helping establish the property's culture, service standards, and operational excellence from day one.