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About the Role

This position is responsible for providing leadership, direction, and support for patient care departments, ensuring the delivery of quality care. The role involves planning, implementing, and controlling the budget, staffing, and Continuous Quality Improvement process.

Responsibilities

• Directs the day-to-day operations for assigned patient care departments, maintaining 24/7 operational responsibility and directing clinical and non-clinical staff.
• Reviews and approves all new hires, establishes and controls standards for performance appraisals, and works with managers to identify and provide for staffing needs.
• Coordinates training needs of staff with the education department and remains available, accessible, and visible to staff.
• Recognizes staff achievements and accomplishments and provides ongoing feedback on performance.
• Works with service line leaders and managers to establish departmental scope of service, goals, and strategic plan.
• Stays up-to-date on new developments in the field and incorporates them into the department’s scope of service.
• Reviews departmental policies, procedures, and systems.
• Conducts appropriate department promotional activities and participates in hospital market activities.
• Monitors and directs all patient care activities.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
• Ensures that revenue, expenses, contribution margin, and FTEs meet or exceed budget.
• Prepares and submits budget and related reports, forecasts and accurately projects expenses, and takes corrective action to address negative variances.
• Identifies and proposes capital budget items appropriately.
• Promotes physician input and communication, includes medical staff in planning new or revised policies, procedures, and services.
• Provides rapid response and follow-up to medical staff issues/concerns and seeks new ways to encourage new physicians to utilize hospital services.
• Adheres to all regulatory and Texas Board of Nursing requirements and standards.
• Ensures safe care to patients, staff, and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency.
• Supports department-based goals that contribute to the success of the organization.
• Serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
• Models Memorial Hermann’s service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.
• Performs other duties as assigned, within scope of practice and clinical competency.

Requirements

• Five (5) years of progressive clinical experience.
• Current State of Texas license or temporary/compact license to practice professional nursing.
• Professional Certification in clinical area or management within one year of hire preferred.

Skills

• Leadership
• Budgeting
• Staffing
• Continuous Quality Improvement
• Clinical experience
• Performance appraisals
• Staff training
• Departmental strategic planning
• Policy and procedure review
• Patient care monitoring
• Patient experience optimization
• Process improvement
• Financial management
• Physician relations
• Regulatory compliance
• Safe patient care
• Professional development
• Mentorship
• Preceptorship

Location

• Cypress, Texas

Work Type

• Full-time

Experience Level

• 5 years of progressive clinical experience

Education Level

• Bachelor of Nursing degree from an accredited school of professional nursing required
• Masters Degree preferred

About the Company

• At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community.
• Memorial Hermann Cypress Hospital is a full-service, acute-care hospital serving the health care needs of the fast-growing Cypress area.
• As part of the Memorial Hermann Health System, Memorial Hermann Cypress offers access to top medical specialists for families in Cypress and Northwest Houston.
• Our affiliated board-certified physicians and healthcare professionals utilize advanced medical equipment and state-of-the-art technology to meet the community's healthcare needs, ranging from routine outpatient visits to complex inpatient procedures.
• Memorial Hermann Cypress has proudly achieved Magnet Recognition with Distinction™, a prestigious designation granted by the American Nurses Credentialing Center (ANCC).
• The accolade recognizes the highest-performing Magnet organizations worldwide for their commitment to quality patient care, nursing excellence and innovation in professional nursing practice.
• We are proud to be the first campus within the Memorial Hermann Health System and 11th in the nation to receive the recognition.