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About the Role
Alcott HR is seeking a Benefits Product Manager to be the subject matter expert for employee benefits products, carrier relationships, plan design strategy, and benefits administration. This role supports employers in leveraging Alcott's benefits platform to enhance their employee programs and bridges the gap between various departments. The ideal candidate has deep technical expertise in employee benefits and consultative skills to advise employers, prospects, brokers, and internal stakeholders on strategic benefits decisions. This individual will be crucial in maintaining Alcott's competitive benefits portfolio, supporting growth, and helping clients maximize their benefits program value.
Responsibilities
- Serve as the organization's subject matter expert on medical, dental, vision, life, disability, voluntary, and ancillary benefit offerings.
- Maintain detailed knowledge of carrier products, network structures, funding arrangements, underwriting methodologies, and emerging market trends.
- Evaluate carrier renewals, product enhancements, and new market opportunities.
- Monitor legislative and regulatory developments impacting employee benefits.
- Support the development and maintenance of benefit product documentation, training materials, and client-facing resources.
- Advise prospective and existing clients on benefit strategy, plan design, contribution modeling, and employee experience considerations.
- Participate in finalist meetings, sales presentations, and strategic client discussions.
- Assist employers in balancing competitiveness, affordability, compliance, and workforce objectives.
- Provide guidance on funding arrangements including fully insured, level-funded, and alternative funding options where applicable.
- Support large client renewals and complex benefits discussions.
- Partner with sales consultants to position Alcott's benefits offerings effectively.
- Conduct benefits-focused discovery conversations with prospects.
- Assist in responding to RFPs and complex prospect inquiries.
- Develop competitive analyses comparing Alcott's offerings against market alternatives.
- Support broker and referral partner education initiatives.
- Train sales, client service, underwriting, and implementation teams on benefit products and market developments.
- Serve as an escalation point for complex benefits-related questions.
- Create educational content and resources for internal stakeholders.
- Collaborate with underwriting and pricing teams to ensure accurate product positioning.
- Evaluate new carrier partnerships and product opportunities.
- Participate in carrier negotiations and annual strategic reviews.
- Analyze enrollment trends, utilization data, and client feedback.
- Identify opportunities to improve product offerings, administration, and client experience.
- Support implementation of new benefits products and services.
Requirements
- 6+ years of employee benefits experience in a PEO (preferred), brokerage, carrier, consulting, or benefits administration environment.
- Deep understanding of group health insurance products and employee benefits programs.
- Experience advising employers on benefits strategy and plan design.
- Strong presentation and consultative communication skills.
- Ability to explain complex concepts to both technical and non-technical audiences.
- Strong analytical and problem-solving abilities.
- Proficiency with Microsoft Excel and benefits administration technology.
- Knowledge of underwriting methodologies and renewal analysis.
- Experience with isolved or similar HRIS/benefits administration platforms.
Skills
- Employee benefits expertise
- Carrier relationships
- Plan design strategy
- Benefits administration
- Consultative skills
- Product management
- Underwriting
- Sales
- Implementation
- Client service
- Microsoft Excel
- Benefits administration technology
- HRIS/benefits administration platforms
Location
- Remote
Work Type
- Full-time
Experience Level
- 6+ years
Education Level
- Health insurance producer license preferred
Salary/Compensations
- $80,000 - $120,000 annually commensurate with experience
About the Company
- At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning, which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment related administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting www.alcotthr.com.
Equal Opportunity
- Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in