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About the Role

As a Product Designer at Regal, you will simplify the complex task of building Voice AI agents, making it intuitive for users. You will join at a pivotal moment, investing in AI to build AI and reimagine our user experience. This role reports to the VP of Product and is part of a small design team, partnering directly with Product and Engineering to set the bar for design excellence and execute an AI-first redesign.

Responsibilities

Shape the vision for AI-first design, defining the future of Regal's product design.
Partner with product and engineering to set the direction for experience evolution and rethink information architecture for AI-driven products.
Work closely with Product Managers and Engineers in a triad to develop designs that meet customer and business needs.
Conduct qualitative user research and usability testing to understand customer problems and translate insights into design work.
Maintain Regal's design library and patterns in collaboration with engineering, ensuring seamless integration and maintainability.
Develop a design framework for the AI-driven development era to enable feature development within the design system.
Establish a strong working process with product and engineering to ensure customer needs are met, constraints are addressed, and well-designed features are shipped consistently.
Serve as a leader within the product team and help elevate execution.

Requirements

Demonstrate strong visual taste through portfolio projects showcasing premium and thoughtful UI work.
Exhibit sharp UX instincts, designing experiences that anticipate user needs and balancing functionality with design feasibility.
Be AI-native, up-to-date on the latest AI tools, and possess a perspective on how design is changing.
Have experience building patterns for AI-driven development and scaffolding for scale.
Possess a point of view on how design works for chat-heavy interfaces.
Speak to at least 3 major design initiatives executed at prior companies that addressed a large surface area with meaningful customer or business impact.
Ideally, have led two to three major face-lifts of different product surface areas.
Be a great product teammate, demonstrating a deep understanding of customers and product, operating with urgency, seeking the truth, communicating clearly, and leading naturally.
Hungry and a fast learner (and can prove it).

Skills

Visual Design
UX Design
User Research
Usability Testing
Information Architecture
Design Systems
AI Tools (e.g., Claude Code, Cursor, Figma MCP)
Product Strategy
Collaboration
Communication

Location

New York City (HQ - Midtown)

Work Type

Hybrid

Experience Level

Mid-level

Salary/Compensations

$150,000 - $180,000 a year

Benefits

Medical, Dental, and Vision plans (80% covered by the company)
Flexible PTO
11 paid holidays/year
Subsidized ClassPass membership
401k Plan
Paid parental leave
Pre-tax commuter benefits
In-office breakfast and snacks daily
Happy hours, team outings, & annual off-sites
Complete laptop workstation

About the Company

Regal is the AI Agent Platform, founded in 2020, providing tools for companies to transform customer communications with AI Agents.
Regal's AI Agents are connected to data, customizable, monitorable, always available, and ready to take action, powering support, sales, and operations with reduced effort.
The company was founded by Alex Levin and Rebecca Greene, who previously helped build Angi to over $1.5B in revenue.
Regal is based in Manhattan and fosters an in-person culture of entrepreneurs.
The company is backed by investors including Founder Collective, Homebrew, and Emergence Capital.
Regal has partnered with enterprise brands like Google, AAA, Ro, and Coursera.
The company has raised $82M from top-tier investors.
Regal has completed over 500 million calls and driven $7 billion in revenue for customers.
The company has scaled to $##M ARR and built an amazing NYC (Midtown) in-office culture.

Product Designer at Regal | NY, US | Rezi