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About the Role

The Quality Assurance Specialist supports and leads quality management processes, applying expertise at operational stations and serving as a liaison for global and local stakeholders. This role ensures organizational alignment with company standards, manages documentation, monitors training, supports non-conformance resolution, maintains quality KPIs and dashboards, and provides customer, audit, and supplier quality support.

Responsibilities

Provides support and oversees documentation control, ensures accuracy and compliance, coordinates related training, and identifies continuous improvement opportunities across global quality assurance processes.
Supports investigation and coordination and resolution of global non-conformances and deviations, including near miss reporting to strengthen safety and improvement culture.
Ensures safety of employees and continuous improvement opportunities.
Executes and maintains quality assurance activities aligned with applicable global and local standards and certifications.
Provides data, KPI tracking, and qualification support to ensure quality targets and equipment/maintenance requirements are met on time.
Supports customer and supplier quality interactions and assists in preparing for and participating in internal and external audits.
Ensures adherence to national and international legislation across all relevant quality assurance processes.
Assesses the effectiveness of changes to processes, procedures, and forms to ensure intended outcomes are achieved.
Sets up, confirms, and monitors training related to documentation management and ensures completion and compliance through training dashboards.
Contributes to defined quality projects that support organizational goals and continuous improvement.
Performs other duties as assigned.
Complies with all policies and standards.

Requirements

2+ years of experience in quality assurance, regulatory compliance, or a related operational quality role.
1+ years work experience in logistics and/or quality environment (preferred).

Skills

MS Word
MS Excel
MS Powerpoint
Cargowsie Experience
Dot Compliance or another eQMS experience
SharePoint
Logistics experience

Experience Level

2+ years of experience in quality assurance, regulatory compliance, or a related operational quality role.
1+ years work experience in logistics and/or quality environment (preferred).

Education Level

Bachelor's Degree in Life Sciences, Quality Management, Engineering, or a related field

Salary/Compensations

$74,840.00-$105,660.00

Benefits

Bonus based on achievement of business and/or individual performance metrics (dependent on position).
Medical
Prescription
Health Savings Account
Flexible Spending Accounts
Dental
Vision
Life
AD&D
Disability
Supplemental Health
Employee Support
Paid Parental Leave
Pet Insurance
401(k)
Tuition Reimbursement
10 to 20 days of vacation (depending on tenure)
2 personal days
1 floating holiday
5 sick days
5 volunteer hours
6 company holidays (plus Veterans Day for Veterans) annually.

About the Company

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods.
For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.
Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget.
With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

Equal Opportunity

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.
If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.