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About the Role

To create and maintain the next generation of application infrastructure, focusing on reliability, automation, and scalability using the latest best practices.

Responsibilities

• Implement software and tools to improve application performance, availability, scalability, and latency while meeting security standards.
• Build automation and tooling for application management, including deployments, configuration changes, and disaster recovery.
• Implement and evangelize Observability and monitoring systems for proactive problem detection and root cause analysis.
• Continuously evaluate application capacity, provide scaling recommendations, and deliver end products efficiently.
• Identify performance bottlenecks and collaborate with cross-functional teams to resolve issues.
• Implement standards across multiple disciplines, systems, and practices to enhance application delivery.
• Provide feedback and technical requirements to the software development lifecycle, implementing best-practice microservice design patterns.
• Serve as a technical liaison for the application, providing documentation and runbooks to support teams.
• Participate in a 24x7 on-call rotation.
• Champion excellent processes and develop repeatable patterns and reusable work across teams.
• Support the company's commitment to protect system and data integrity and confidentiality.

Requirements

• Typically requires completion of a Bachelor’s Degree in Business and/or Computer Science or related field.
• 3+ years of related experience managing large complex projects in a technical or software development environment, inclusive of post-graduate degree.
• Demonstrated experience in effective Incident and Problem Management.
• Proven related work experience in a medium to large scale enterprise.
• Strong understanding of scripting languages.
• Hands-on experience implementing and using modern Observability solutions.
• Linux systems administration experience.
• Good knowledge of Git.
• Experience with security and encryption protocols.
• Comfortable with facilitating collaboration, open communication, and reaching across functional borders.
• Excellent oral and written communication and people skills.
• High level of customer responsiveness, excellent documentation and communication skills, and attention to detail.
• Must be eligible to work in the U.S. for any employer at the date of hire; employment Visa sponsorship is not available.
• Background and drug screen required.

Skills

• Scripting languages
• Observability solutions
• Linux systems administration
• Git
• Security and encryption protocols
• Collaboration
• Open communication
• Customer responsiveness
• Documentation
• Communication skills
• Attention to detail
• Java
• Ruby
• Python
• JavaScript
• GO
• CI/CD workflows
• TCP/UDP/IP protocols
• AWS
• Docker
• Kubernetes
• Swarm

Location

• Scottsdale
• San Francisco
• Chicago
• New York
• Phoenix, AZ
• Chicago, IL

Work Type

• Hybrid
• 24x7 on-call rotation

Experience Level

• 3+ years of related experience managing large complex projects
• Post-graduate degree experience

Education Level

• Bachelor’s Degree in Business and/or Computer Science or related field

Salary/Compensations

• Phoenix, AZ/ Chicago, IL in USD per year is: $106,000 - $130,000.
• San Francisco, CA in USD per year is: $128,000 - $156,000.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans
• Company contributions to Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan with a 100% Company Safe Harbor Match on the first 6% deferral immediately upon eligibility.
• Flexible Time Off for Exempt employees
• Generous PTO for Non-Exempt employees
• 11 paid company holidays
• Paid volunteer day
• 12 weeks of Paid Parental Leave
• Maven Family Planning support (egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work).

About the Company

• Early Warning has powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and more.
• As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws.
• The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.