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About the Role

As the clinical and advanced therapy part of UPS Healthcare, Marken reaches patients faster, with greater scalability and access to new pathways throughout the supply chain. This role is essential in coordinating daily export operations to ensure compliance, accuracy, and efficiency.

Responsibilities

• Coordinate and manage all aspects of air export shipments.
• Ensure bookings are made at current and accurate rates; consolidate and route shipments in accordance with local office procedures.
• Monitor and track all outbound shipments from origin to final destination, ensuring timely updates and communication.
• Send pre-alerts and shipment notifications to destination offices and agents promptly.
• Communicate effectively with carriers, customers, and internal teams regarding shipment status, delivery schedules, and special handling requirements.
• Maintain accurate and up-to-date shipment data in the Maestro system, including all milestones and route legs.
• Verify and ensure accuracy and completeness of export documentation, coordinating with the Customer Service department to obtain missing information as needed.
• Handle AES (Automated Export System) filings in compliance with export regulations.
• Build and maintain strong relationships with internal departments, overseas offices, agents, and service providers.
• Support continuous improvement in production, productivity, and quality standards to achieve departmental goals within set timelines.

Requirements

• High school diploma, GED, or International equivalent
• Basic knowledge of customs operations, laws and regulations, and other government departments
• Basic computer skills
• Basic understanding of HS system
• Minimum 2 years of experience in export freight forwarding or logistics coordination (air export experience highly desirable).
• Strong knowledge of air export regulations and documentation requirements.
• Experience with AES filing and export compliance processes.
• Excellent organizational and multitasking skills with strong attention to detail.
• Effective written and verbal communication skills.
• Proficient in Microsoft Office Suite (Excel, Outlook, Word) and other logistics systems.
• Ability to work independently and as part of a collaborative global team.
• Demonstrated problem-solving and decision-making abilities in a time-sensitive environment.
• A positive, professional attitude with a strong commitment to integrity, accuracy, and service excellence.
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Skills

• Microsoft Office Suite (Excel, Outlook, Word)
• Maestro system
• AES filing

Work Type

• Permanent

Experience Level

• Minimum 2 years of experience

Education Level

• High school diploma
• GED
• International equivalent

Salary/Compensations

• $19.10 per hour to $23.90 per hour
• $19.10/hr to $31.05/hr

Benefits

• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick and Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program

About the Company

• Fortune Global 500 organization
• Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
• We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
• Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain.
• With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Equal Opportunity

• UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
• UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.