Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery)- S. Austin, TX
Target · Austin, TX, US
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About the Role
The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
Responsibilities
- Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitability
- Manage Food & Beverage, food services (if applicable), inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store
- Manage a team of experts in operations, accuracy and efficiency
- Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)
- Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times
- Conduct regular check-ins with your team to ensure completion of tasks and workload
- Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
- Oversee GM Team Leaders workload planning including transitions, revisions and salesplans for all GM areas
- Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time
- Drive a culture centered in food safety; train, validate and coach team to deliver proper execution on all food safety standards and cleaning routines
- Lead an efficient operation to fund the sales culture
- Oversee Food & Beverage Team Leader’s workload planning including transitions, revisions, salesplans, sampling and promotions
- Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
- Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
- Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest
- Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve
- Plan, lead and follow-up on organizational and operational change
- Anticipate and identify changes in unique store trends
- Develop and coach your team to elevate their skills and expertise
- Establish a culture of accountability through clear expectations and performance management; actively develop, coach and train your team; anticipate staffing needs, talent plan and recruit – both long and short term
- Provide service and a shopping experience that meets the needs of the guest
- Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
- As a key carrier, follow all safe and secure training and processes
- Address store needs (emergency, regulatory visits, etc.)
- All other duties based on business needs
Requirements
- 4 year degree or equivalent experience
- Strong interest and knowledge of the Food & Beverage business
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Accurately handle cash register operations
- Climb up and down ladders
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Skills
- Operations
- Process
- Efficiency
- Guest service fundamentals
- Retail business fundamentals
- Inventory management
- Sales trends
- Guest shopping patterns
- Pricing and promotions strategies
- Workload planning
- Team management
- Sales goals
- Competition analysis
- Recruiting
- Talent management
- Food safety
- Ethical conduct
- Safety
- Compliance
Education Level
- 4 year degree or equivalent experience
Salary/Compensations
- $64,000.00 - $128,000.00
Benefits
- Comprehensive health benefits and programs (medical, vision, dental, life insurance)
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
About the Company
- Working at Target means helping all families discover the joy of everyday life.
- We bring that vision to life through our values and culture.
- At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.
Equal Opportunity
- In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.