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About the Role
The Platform Orchestration team is responsible for building and operating the foundational systems that manage how services are deployed, operated, and monitored across Slack’s infrastructure. Our focus is on creating a unified, automated, and scalable platform that enables engineering teams to deliver reliable and compliant services with speed and confidence.
Responsibilities
- Lead end-to-end delivery of software projects that improve how services are deployed, managed, and observed across Slack’s infrastructure.
- Design and build foundational orchestration systems that enable reliable, scalable, and compliant service operations.
- Develop tools that streamline continuous delivery, automate incident workflows, and track service health and reliability metrics.
- Implement platform solutions using infrastructure-as-code, automation frameworks, and AWS-native services to drive consistency and scalability.
- Collaborate closely with engineering teams to integrate platform capabilities into their workflows empowering them to ship faster and operate more reliably.
- Contribute to and extend internal frameworks that support deployment workflows, service ownership, and lifecycle management.
- Advocate for platform efficiency and cost-conscious engineering through tooling, automation, and cross-team engagement.
- Drive adoption of best practices in service orchestration and cloud resource usage ultimately helping Slack deliver better experiences at lower operational cost.
Requirements
- U.S. Citizenship or Permanent Residency (Green Card holder).
- Strong software engineering fundamentals, with the ability to write clean, maintainable code and design scalable systems.
- Engineering rigor applied to platform and infrastructure work.
- Deep interest in platform layers and infrastructure orchestration, with a desire to share knowledge.
- Strong grasp of reliability, scalability, and operational efficiency in deploying and managing distributed systems.
- Collaborative and mentoring mindset, modeling best practices in testing, design, documentation, and operational excellence.
- Solid experience operating backend systems in production.
- Hands-on experience with AWS, comfortable navigating complex environments with depth in core services.
- Experience building infrastructure as code using tools like Terraform, with a preference for reusable and maintainable abstractions.
- Passion for creating platform solutions that empower engineering teams.
- Pragmatic approach to problem-solving, with a drive to automate and simplify operations at scale.
Skills
- AWS
- Terraform
- Infrastructure as Code
- CI/CD
- Service Orchestration
- Incident Automation
- Cloud Costs Reduction
- Platform Efficiency
Location
- U.S.
Work Type
- Full-time
Experience Level
- Mid-level
- Senior
Salary/Compensations
- $172,500 - $260,100 annually
- $207,800 - $285,800 annually in select cities within the San Francisco and New York City metropolitan area
Benefits
- Time off programs
- Medical, dental, vision, mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.